Senior QA / Testing Program Manager for ERP Implementation

Project Fixers; Seattle (WA); On-site; USD 120,000 - 190,000; Full time

Job summary

Project Fixers seeks a senior QA and delivery leader to drive SIT and UAT for a major ERP rollout in the Seattle area. You will coordinate 20–30 testers including BAs and business SMEs, facilitating daily stand-ups and war rooms, and coordinating defect triage with SI and engineering teams to reach a successful go-live.

You will own end-to-end test program strategy, plans, environments, and data, and you will communicate risks and mitigation to senior stakeholders throughout the cycle.

Qualifications

• 8+ years in QA, testing or delivery leadership, including leading SIT/UAT for at least two large ERP or CRM rollouts through go-live
• Proven experience leading large groups of business testers – not just a team of professional QA engineers
• High-energy, positive facilitation: the ability to run a tight, productive room every day for weeks

Responsibilities

• Own the test program end to end: strategy, plans, entry/exit criteria, environments and test data across SIT, UAT and regression cycles
• Mobilize and lead 20–30 testers – BAs and business SMEs with day jobs – and secure the time commitments from their leaders
• Run daily stand-ups and test war rooms; keep testers engaged, unblocked and on pace through long cycles
• Lead daily defect triage with SI and engineering teams; separate true defects from configuration gaps, data issues and change requests, and drive each to resolution
• Call schedule risk early, escape what's stuck, and communicate clearly with senior stakeholders, including when the message is not easy
• Assemble exit-criteria evidence, secure SIT/UAT sign-off, and give a clear go/no-go recommendation

Skills

QA leadership

Facilitation

Stakeholder communication

Test strategy

Education

Bachelor's degree in IT or related field

Tools

Jira (Xray/Zephyr)

Azure DevOps

ALM/Octane or SAP Cloud ALM

Job description

Project Fixers delivers IT programs that are too important to fail.

You will lead the SIT and UAT cycles of a major ERP rollout — the stretch of the program where go-live dates are won or lost. You'll mobilize 20–30 testers (BAs and business SMEs), keep them moving every day with high-energy facilitation, and drive SI and engineering teams to triage and resolve what testing uncovers, all the way to go-live.

What You'll Be Doing

Project Fixers delivers IT programs that are too important to fail.

You will lead the SIT and UAT cycles of a major ERP rollout — the stretch of the program where go-live dates are won or lost. You'll mobilize 20–30 testers (BAs and business SMEs), keep them moving every day with high-energy facilitation, and drive SI and engineering teams to triage and resolve what testing uncovers, all the way to go-live.

• Own the test program end to end: strategy, plans, entry/exit criteria, environments and test data across SIT, UAT and regression cycles
• Mobilize and lead 20–30 testers – BAs and business SMEs with day jobs – and secure the time commitments from their leaders
• Run daily stand-ups and test war rooms; keep testers engaged, unblocked and on pace through long cycles
• Lead daily defect triage with SI and engineering teams; separate true defects from configuration gaps, data issues and change requests, and drive each to resolution
• Call schedule risk early, escape what's stuck, and communicate clearly with senior stakeholders, including when the message is not easy
• Assemble exit-criteria evidence, secure SIT/UAT sign-off, and give a clear go/no-go recommendation

What This Role Requires

• 8+ years in QA, testing or delivery leadership, including leading SIT/UAT for at least two large ERP or CRM rollouts through go‑live (SAP S/4HANA, Oracle Cloud, Workday, Dynamics 365, NetSuite, Salesforce or similar)
• Proven experience leading large groups of business testers – not just a team of professional QA engineers
• High‑energy, positive facilitation: the ability to run a tight, productive room every day for weeks
• Experience driving defect resolution with system integrators and multiple technical teams, and holding partners to agreed turnaround times
• Strong grasp of end-to-end business processes (order‑to‑cash, procure‑to‑pay, record‑to‑report) and how integrations and data conversion affect testing
• Hands‑on with test management tools such as Jira (Xray/Zephyr), Azure DevOps, ALM/Octane or SAP Cloud ALM

Strongly Preferred

• Experience leading test cycles on programs that were behind schedule or under heavy executive scrutiny
• Data migration validation and mock‑conversion testing
• Background as a business analyst or functional consultant
• Experience using AI tools as testing accelerators

This Role Is Not for Everyone

This role is likely not a fit if:

• Your testing experience is primarily with professional QA teams, not business users
• You've managed test execution but haven't owned defect resolution with SIs and engineering
• You prefer heads‑down work over running a room all day

About Project Fixers

We focus on delivery - not PMP theory. Project Fixers manages delivery of complex IT programs that involve major system implementations, integrations, and digital transformations. We are expert fixers who can put any IT project that’s going sideways back on track.