Senior QA & Test Automation Leader

Citi; New York (NY); On-site; USD 37,000 - 73,000; Full time

Job summary

Citi in Pune, India is seeking a Senior IT Quality Manager to lead multiple IT Quality teams and drive end-to-end testing strategies across software development lifecycles. Candidates should bring deep testing expertise and strong leadership to ensure timely, high-quality delivery of IT initiatives.

The role emphasizes budgeting, planning, and collaboration with global stakeholders to maintain project stability and compliance while guiding teams through process improvements.

Qualifications

• 6-10 years IT Testing experience required.
• Excellent knowledge of software testing techniques and testing tools.
• Knowledge of any well-known software development and testing life-cycle methodology.
• Requires communication and diplomacy skills and an ability to persuade and influence

Responsibilities

• Performs initiatives related to User Acceptance Testing (UAT) process and product rollout into production.
• Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
• Responsibilities may also include software quality assurance testing.
• Manages multiple IT Quality teams or an IT Quality functional area (depending on size of business).
• Resolves complex and highly variable issues.
• Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends.
• Develops and designs standards and procedures; ensures that they are adhered to throughout the software development life cycle.
• Manages organizational process change.

Skills

AI Tools

Agentic AI Testing

AI Agents Evaluation

Data Engineering

Software Testing

Devin

Education

Bachelor's degree

Master's degree

Job description

Citi in Pune, India is seeking a Senior IT Quality Manager to lead multiple IT Quality teams and drive end-to-end testing strategies across software development lifecycles. Candidates should bring deep testing expertise and strong leadership to ensure timely, high-quality delivery of IT initiatives.

The role emphasizes budgeting, planning, and collaboration with global stakeholders to maintain project stability and compliance while guiding teams through process improvements.