Senior QA Lead — Green Coffee Quality

The J.M. Smucker Co.; New Orleans (LA); On-site; USD 90,000 - 120,000; Full time

Job summary

The J.M. Smucker Co. is seeking a Lead Analyst Quality Assurance to safeguard food safety, quality, and integrity of green coffee across multiple warehouse locations supporting the New Orleans operation.

The role links J.M. Smucker with external partners and regulatory requirements, driving compliance and excellence. Based in New Orleans, you will lead QA initiatives, supervise decaffeinated coffee quality programs, and serve as a back-up to Site Quality Manager while shaping quality culture and

Qualifications

• Bachelor’s degree in quality or technical field.
• Minimum 3 years of quality, technical or analytical experience.
• Qualified green coffee cupper required.

Responsibilities

• Oversee QA systems, results, and regulatory compliance (BRCGS).
• Develop and evaluate QA standards and procedures.
• Lead continuous improvement of quality across receiving, storage, and blending.
• Manage coffee cupper programs and sensory evaluations.
• Coordinate audits, CAPA, and supplier quality activities.

Skills

Quality leadership

Data analysis

Regulatory compliance

Education

Bachelor's Degree in Quality/Technical field

Tools

Oracle IMS systems

Job description

The J.M. Smucker Co. is seeking a Lead Analyst Quality Assurance to safeguard food safety, quality, and integrity of green coffee across multiple warehouse locations supporting the New Orleans operation.

The role links J.M. Smucker with external partners and regulatory requirements, driving compliance and excellence. Based in New Orleans, you will lead QA initiatives, supervise decaffeinated coffee quality programs, and serve as a back-up to Site Quality Manager while shaping quality culture and