Senior QA Analyst – Web/Incident Testing & Mentorship

Buffalo Computer Graphics Inc; New York, Town of Guilderland (NY, NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

401(k)

401(k) matching

Competitive salary

Training & development

Tuition assistance

Job summary

Buffalo Computer Graphics is seeking a Senior QA Analyst to test our web-based Incident Management System. You will perform exploratory, functional, and system integration testing, following complex instructions, and performing root cause analysis to ensure reliable results.

The role requires 5+ years of software testing experience, strong analytical skills, and clear communication with engineers and product owners.

Qualifications

• 5+ years of dedicated software testing experience.
• Ability to analyze ambiguous technical documentation and extract exact testing requirements.
• Ability to identify subtle UI inconsistencies and workflow friction points.
• Ability to translate technical issues into clear business impacts for engineers and product owners.
• Ability to document test results clearly for multiple teams.

Responsibilities

• Functional & Regression Testing: Execute thorough testing procedures and push system boundaries to identify complex defects.
• Defect Documentation: Author clear, detailed bug reports with exact steps to reproduce.
• Mentorship: Provide technical guidance to junior testers.

Skills

Technical background

Reading comprehension

Attention to detail

Problem solving

Communication skills

Technical writing ability

Experience 5+ years

Education

Computer Science background

Tools

Programming basics

SQL basics

Job description

Buffalo Computer Graphics is seeking a Senior QA Analyst to test our web-based Incident Management System. You will perform exploratory, functional, and system integration testing, following complex instructions, and performing root cause analysis to ensure reliable results.

The role requires 5+ years of software testing experience, strong analytical skills, and clear communication with engineers and product owners.