Senior QA Analyst

Jobtailor; California (MO); On-site; USD 90,000 - 160,000; Full time

Job summary

Jobtailor is seeking a Senior Quality Assurance professional to drive QA for AI-driven workflows and end-to-end testing. You will design test strategies, validate AI features, and ensure data traceability across diverse scenarios.

You will mentor QA engineers, collaborate with Product and Engineering, and contribute to the QA knowledge base while advancing automation coverage and release readiness.

Qualifications

• 7+ years of experience in software quality assurance, including ownership of complex feature areas.
• Experience developing and executing test strategies for end to end workflows.
• Experience validating AI or ML assisted features, including non deterministic outputs and regression risks.
• Strong experience testing APIs, webhooks, and third party integrations.
• Excellent written and verbal communication, including clear defect documentation.

Responsibilities

• Drive quality initiatives across AI-driven workflows.
• Design and execute comprehensive test strategies covering end-to-end workflows, integrations, and event-driven systems.
• Ensure accuracy and reliability of AI-generated conversations, call summaries, and data capture across varied scenarios.
• Contribute to and maintain QA documentation, standards, and the organizational knowledge base.
• Partner with Product and Engineering to influence requirements, design decisions, and release readiness.
• Drive continuous improvement by identifying gaps in processes, tooling, and test coverage.
• Investigate technical problems and write clear, detailed, and repeatable defect reports.
• Conduct exploratory testing to evaluate product robustness and functionality.
• Work with QA engineers to increase automation coverage based on business priorities and risks.
• Mentor QA team members.
• Demonstrate attention to detail and organization in all aspects of work.

Job description

• Drive quality initiatives across AI-driven workflows
• Design and execute comprehensive test strategies covering end-to-end workflows, integrations, and event-driven systems
• Ensure accuracy and reliability of AI-generated conversations, call summaries, and data capture across varied scenarios
• Contribute to and maintain QA documentation, standards, and the organizational knowledge base
• Partner with Product and Engineering to influence requirements, design decisions, and release readiness
• Drive continuous improvement by identifying gaps in processes, tooling, and test coverage
• Investigate technical problems and write clear, detailed, and repeatable defect reports
• Conduct exploratory testing to evaluate product robustness and functionality
• Work with QA engineers to increase automation coverage based on business priorities and risks
• Mentor QA team members
• Demonstrate attention to detail and organization in all aspects of work

Requirements

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience
• 7+ years of experience in software quality assurance, including ownership of complex feature areas
• Experience developing and executing test strategies for end to end workflows
• Exposure to AI driven systems, conversational interfaces, or data driven automation preferred
• Ability to quickly learn new products, technologies, and business domains
• Experience validating AI or ML assisted features, including non deterministic outputs and regression risks
• Advanced expertise in manual testing methodologies and test case design for complex systems
• Strong experience testing APIs, webhooks, and third party integrations
• Experience testing event driven architectures and downstream data deliveryFamiliarity with compliance driven workflows, auditability, and data traceability
• Strong analytical and problem solving skills with attention to detail
• Excellent written and verbal communication skills, including clear defect documentation
• Ability to influence development teams and advocate effectively for quality initiatives

Core Competencies

Demonstrates advanced expertise in software quality assurance with a focus on AI-driven systems, including the development and execution of comprehensive test strategies. Strong analytical skills and attention to detail are essential for validating AI features and ensuring product robustness.

Highest-signal resume keywords

• Software Quality Assurance
• Test Strategy Development
• AI-Driven Systems Validation
• API Testing
• Manual Testing Methodologies

Hard Skills

• Test Case Design
• End-to-End Workflow Testing
• Exploratory Testing
• Defect Reporting
• Automation Coverage
• Event Driven Architecture Testing
• Data Traceability
• Regression Risk Validation
• Third Party Integration Testing
• Compliance Driven Workflows

Soft Skills

• Attention to Detail
• Analytical Problem Solving
• Effective Communication
• Mentoring

Certifications & Qualifications

• Bachelor’s Degree in Computer Science

Industry Keywords

• AI-Driven Workflows
• Conversational Interfaces
• Data Driven Automation
• Quality Initiatives
• Continuous Improvement