Senior Public Safety Dispatcher & Telecommunicator Lead

Commonwealth of Kentucky; Campbellsburg (KY); In loco; USD 49.000 - 60.000; Tempo pieno

Descrizione del lavoro

The Commonwealth of Kentucky's Kentucky State Police seeks a Public Safety Telecommunicator III at the Campbellsburg post. This full-time, overtime-eligible position supports emergency responders by taking calls, dispatching personnel, and ensuring rapid, accurate information flow in a 24-hour operations center.

Qualifications include a high school diploma, four years of related experience, and current KLEC, LINK/NCIC, and Emergency Medical Dispatcher certifications.

Competenze

• High school graduate; four years of experience in transmission, receiving and relaying electronic information for law enforcement, emergency services, or traffic operations.
• College may substitute for experience on a year-for-year basis up to two years.
• Additional experience may substitute for education on a year-for-year basis.
• Must hold KLEC telecommunicator certification and provide LINK/NCIC and Emergency Medical Dispatcher credentials within specified timelines.
• No felony convictions; maintain necessary licensure and certifications for the role.

Mansioni

• Provides functional supervision and trains entry level telecommunicators or KSP apprentices on policies and procedures.
• Provides oral and written reports to supervisors on trainee progress.
• Performs duties of Public Safety Telecommunicator II as lead on shift without a supervisor.
• Conducts LINK/NCIC validations and second party checks of active entries.
• Completes Communications and Training Officer program documentation for each trainee.
• Coordinates with the apprenticeship supervisor to ensure program objectives are met.

Conoscenze

Typing

Multi-tasking

Strong written and verbal

Map reading

Customer service

Active listening

Computer literacy

Retention of information

Formazione

High school diploma

Strumenti

LINK/NCIC system

KLEC certifications

Descrizione del lavoro

The Commonwealth of Kentucky's Kentucky State Police seeks a Public Safety Telecommunicator III at the Campbellsburg post. This full-time, overtime-eligible position supports emergency responders by taking calls, dispatching personnel, and ensuring rapid, accurate information flow in a 24-hour operations center.

Qualifications include a high school diploma, four years of related experience, and current KLEC, LINK/NCIC, and Emergency Medical Dispatcher certifications.