Public Safety Telecommunicator III

Commonwealth of Kentucky; Campbellsburg (KY); Sur place; USD 49 000 - 60 000; Plein temps

Résumé du poste

The Commonwealth of Kentucky's Kentucky State Police seeks a Public Safety Telecommunicator III at the Campbellsburg post. This full-time, overtime-eligible position supports emergency responders by taking calls, dispatching personnel, and ensuring rapid, accurate information flow in a 24-hour operations center.

Qualifications include a high school diploma, four years of related experience, and current KLEC, LINK/NCIC, and Emergency Medical Dispatcher certifications.

Qualifications

• High school graduate; four years of experience in transmission, receiving and relaying electronic information for law enforcement, emergency services, or traffic operations.
• College may substitute for experience on a year-for-year basis up to two years.
• Additional experience may substitute for education on a year-for-year basis.
• Must hold KLEC telecommunicator certification and provide LINK/NCIC and Emergency Medical Dispatcher credentials within specified timelines.
• No felony convictions; maintain necessary licensure and certifications for the role.

Responsabilités

• Provides functional supervision and trains entry level telecommunicators or KSP apprentices on policies and procedures.
• Provides oral and written reports to supervisors on trainee progress.
• Performs duties of Public Safety Telecommunicator II as lead on shift without a supervisor.
• Conducts LINK/NCIC validations and second party checks of active entries.
• Completes Communications and Training Officer program documentation for each trainee.
• Coordinates with the apprenticeship supervisor to ensure program objectives are met.

Connaissances

Typing

Multi-tasking

Strong written and verbal

Map reading

Customer service

Active listening

Computer literacy

Retention of information

Formation

High school diploma

Outils

LINK/NCIC system

KLEC certifications

Description du poste

Public Safety Telecommunicator III

Pay Grade: 13

Salary: $54,687.36 Annually

Employment Type: EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency: Justice & Public Safety Cabinet | Kentucky State Police

Location: 160 Citation LaneCampbellsburg, KY 40011 USA

Description

Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky. With the highest level of professionalism and integrity the Kentucky State Police works to prevent, reduce,and deter crime and the fear of crime; enhance highway safety through education and enforcement; protect and safeguard individual rights; and provide leadership, training, technical, and operational support to the criminal justice community.

The Public Safety Telecommunicator is a highly skilled team member, providing a vital link between emergencyresponders and the information they need to be effective and efficient in their daily operations. Often calledthe "nerve center" of police operations they are the initial first responders, taking the call and dispatchingemergency personnel. Due to the nature of 24-hour operations the applicant must be willing to work a flexibleshift including rotating days off when warranted.

Must be currently certified as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) and becurrently certified as a (Law Information Network of Kentucky (LINK) and a National Crime Information Center(NCIC) operator. Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540. Mustmaintain any required licensure(s), certifications(s), or other credentials for the length of employment inthis classification.

• Provides functional supervision and trains entry level telecommunicators and/or KSP apprentices ondepartmental policy and procedures for communication operations.
• Provides oral and written reports to supervisors on the progress of entry level telecommunicators and/orKentucky State Police (KSP) apprentices.
• Performs duties of Public Safety Telecommunicator II serving as the lead communicator on a shift without asupervisor or manager present.
• Conducts LINK/NCIC validations and second party checks of active entries.
• Competes Communications and Training Officer program documentation and reporting for each trainee.
• Works with KSP apprenticeship coordinator to ensure compliance with program objectives.

• Strong work ethic.
• Multi-tasking.
• Typing.
• Strong written and verbal communication.
• Map reading.
• Customer service.
• Active listening.
• Perform under pressure.
• Solid judgement.
• Computer literacy.
• Ability to retain large volumes of information; recall and repeat specifics.

Please be advised that although medical cannabis has been legalized in the Commonwealth of Kentucky, due toother applicable state or federal laws, employees in this position are prohibited from using medical cannabis.If you need additional information about this prohibition, you may contact the agency point of contact foradditional information.

Minimum Requirements

EDUCATION: High school graduate.

EXPERIENCE, TRAINING, OR SKILLS: Must have four years of experience, in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications or traffic operations.

Substitute EDUCATION for EXPERIENCE: College will substitute for the required experience on a year-for-year basis up to a maximum of two years.

Substitute EXPERIENCE for EDUCATION: Additional experience in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications, or traffic operations will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): Must be currently certified as a telecommunicator by the Kentucky Law Enforcement Council (KLEC). Must provide documentation of successful certification as a LINK/NCIC operator within thirty days of employment in this job classification. Must provide documentation of successful certification as an Emergency Medical Dispatcher within sixty days of employment in this job classification. Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540. Must maintain any required licensure (s), certification (s), or other credentials for the length of employment in this job classification. Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s), or other credentials. See Kentucky Administrative Regulation 502 KAR 40:040

Working Conditions

Work is performed in a communications center at a Kentucky State Police Post and under extremely stressful conditions. May be required to work rotating shifts, nights, weekends and holidays.

Probationary Period

This job has an initial and promotional probationary period of 12 months, except as provided in KRS 18A.111.

Contact

If you have questions about this advertisement, please contact Kaitlyn Vancleve at [e-mail] or 502-532-6363.

Equal Opportunity Employer

An Equal Opportunity Employer M/F/D