Senior Public Safety Cloud Training Lead (Remote)

Motorola Solutions; Illinois; Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, dental, vision benefits

401K with company match

Paid holidays

Generous paid time off

Employee stock purchase plan

Paid parental & family leave

Job summary

Motorola Solutions is seeking a dynamic Training Delivery specialist to conduct hands-on virtual and classroom instruction for Cloud software in the Public Safety domain. You will support ongoing training activities, focusing on user experience, customer workflows, and quality of training for varied learners from end users to system administrators.

The role requires initiative, instructional experience, technical background, adaptability, and the ability to facilitate sessions using Zoom, Google

Qualifications

• 3+ years of technical training experience.
• Public safety background is preferred.
• Ability to deliver training in person and virtually.
• Willingness to travel up to 50%.

Responsibilities

• Teaching agency customers and staff on complex software products and services.
• Conducting virtual and/or on-site training for CommandCentral software and designated third party software integrations.
• Presenting training using Zoom, Google Meet, Google Slides.
• Completing department required reports within set standards and deadlines.
• Managing communication with customers and internal stakeholders related to the project and training schedules.
• Compiling comprehensive training and technical documents, and course material for new and existing products or services.
• Measuring knowledge transfer and training effectiveness.
• Operating under supervision from the CommandCentral Training Team Manager.

Skills

Technical training experience

Public safety experience

Training delivery

Remote training capability

Education

High School Diploma or equivalent

Job description

Motorola Solutions is seeking a dynamic Training Delivery specialist to conduct hands-on virtual and classroom instruction for Cloud software in the Public Safety domain. You will support ongoing training activities, focusing on user experience, customer workflows, and quality of training for varied learners from end users to system administrators.

The role requires initiative, instructional experience, technical background, adaptability, and the ability to facilitate sessions using Zoom, Google