Senior Protective Services Manager - Incident Command

ACS; Washington (District of Columbia); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Retirement benefits

Short- and long-term disability

4-week work from anywhere

Job summary

ACS is seeking a Manager, Protective Services to lead our Washington, DC security team. You will oversee contract guards, supervisors, access control, CCTV and alarms, and coordinate emergency responses as incident commander.

In this role you will support executive protection, investigations, and high-profile events, while managing budgets, vendor performance, and training programs. A bachelor’s degree and 5+ years in security leadership are required.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Five or more years of experience in corporate security, law enforcement or emergency management.
• Minimum three years of leadership experience.
• Experience managing contract guard forces and security vendors.
• Experience with access control, visitor management, and security technologies.
• Strong understanding of incident command and emergency management principles.

Responsibilities

• Lead and manage all contract security personnel, supervisors, and vendors.
• Oversee access control, badging, visitor management, CCTV, alarms, and related technologies.
• Coordinate emergency response operations and serve as incident commander until relieved.
• Support executive protection activities, board meetings, and high-profile events.
• Conduct investigations and coordinate with HR, Legal, and law enforcement.
• Maintain post orders, SOPs, and emergency action procedures.
• Manage protective services budgets, invoices, and vendor performance metrics.
• Support business continuity, crisis management, and resilience exercises.
• Develop training programs and ensure annual compliance requirements are met.
• Participate in an on-call rotation and respond to critical incidents outside normal business hours.

Skills

Leadership

Incident command

Security operations

Access control

Vendor management

Budget management

Training programs

On-call responsiveness

Education

Bachelor's degree or equivalent

Tools

Security technologies

CCTV systems

Job description

ACS is seeking a Manager, Protective Services to lead our Washington, DC security team. You will oversee contract guards, supervisors, access control, CCTV and alarms, and coordinate emergency responses as incident commander.

In this role you will support executive protection, investigations, and high-profile events, while managing budgets, vendor performance, and training programs. A bachelor’s degree and 5+ years in security leadership are required.