Senior Property Manager, Multifamily

International Civil Service Commission (ICSC); Fate (TX); On-site; USD 75,000 - 100,000; Full time

Job summary

A leading management company is seeking a Senior Property Manager to oversee multiple properties in Texas. The role involves managing operations, developing a strong team, and enhancing client relations while ensuring excellent tenant service. Ideal candidates will have significant property management experience and a strong understanding of budgeting and financial matters.

Qualifications

• 10+ years of property management experience required.
• 5+ years of management experience necessary.
• CPM, RPA, or CSM designation desired.

Responsibilities

• Oversee smooth operations of multiple properties.
• Manage customer service and communication to enhance resident satisfaction.
• Develop and lead a cohesive team.

Skills

Detail-oriented

Budgeting and financial management

Staff management

Negotiation

Customer service

Education

Bachelor's Degree

Tools

Yardi

Microsoft Office

Job description

Job Title

Senior Property Manager, Multifamily Canopy at Woodcreek (canopywoodcreek.com / canopywoodcreekhomes.com)

Job Description Summary

The Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to ensure consistency in operations throughout their portfolio and serves as the main contact for the client.

Job Description

ESSENTIAL JOB DUTIES:

• Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

• Customer service - Providing superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.

• People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover.

• Marketing - Driving revenue through understanding competition and developing creative marketing strategies.

• Leading by example - Instilling and modeling the mission to be the best national management company.

• Supervising day-to-day operations of the on-site team, ensuring policy adherence.

• Maintaining effective on-site staff through interviewing, hiring, and termination processes.

• Maintaining a positive living environment through prompt conflict resolution and follow-up.

• Managing community budget and finances.

• Working with leasing staff to meet leasing and marketing goals.

• Maintaining positive relations with vendors.

• Coordinating special projects as requested.

• Performing other duties as assigned.

COMPETENCIES:

• Ability to travel regularly to multiple property sites and offsite meetings.

• Detail-oriented with the ability to focus amid interruptions.

• Experience in supervisory roles and staff management.

• Experience in budgeting and financial management.

• Maintains confidentiality of business information.

• Proficient in Yardi or similar property management software.

• Overseeing entire staff within the portfolio.

EDUCATION:

• Bachelor's Degree required.

EXPERIENCE:

• 10+ years of property management experience.

• 5+ years of management experience.

ADDITIONAL QUALIFICATIONS:

• CPM, RPA, or CSM designation or in process.

• Real estate license required.

• Strong finance and building operations knowledge.

• Ability to analyze, prioritize, and delegate tasks.

• Experience managing teams and vendor relationships.

• Experience negotiating leases and contracts.

• Advanced Microsoft Office skills.

WORK ENVIRONMENT:

Professional office environment with travel between properties, often in varying weather conditions.

PHYSICAL DEMANDS:

Must be able to stand, walk, ascend/descend stairs, and travel extensively. Ability to lift up to 20 pounds as needed.

OTHER DUTIES:

This description is not exhaustive; other duties may be assigned.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADA, contact 1-888-365-5406.