Senior Property Manager

Volunteers of America National Services (VOANS); Asheville (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision

National Pension Plan

Paid Time Off

Life Insurance

Short-Term Disability

Employee Assistance Program

Wellness incentives

Job summary

Volunteers of America National Services (VOANS) seeks a Property Manager for LifeHouse in Ashville, NC. You will oversee day-to-day operations, manage budgets and leases, and ensure resident satisfaction on-site.

Requirements include at least 5 years of VOANS property management experience, a high school diploma or equivalent, and relevant certifications. On-site housing may be required, with a standard 8:00am–5:00pm schedule and growth opportunities.

Qualifications

• At least 5-years of property management experience with Volunteers of America.
• High School diploma or its equivalent.
• Professional certification preferred (CMH, ARM, CAM, RAM, and LIHTC).
• Fair Housing Certificate and awareness of fair housing laws.
• Knowledge of regulations, acts, guidelines, etc., pertaining to conventional properties.
• Knowledgeable in all local laws pertaining to fair housing.
• Knowledge of computer operations, to include basic data entry.

Responsibilities

• Accomplish financial objectives by collecting rent, processing invoices in a timely manner, scheduling expenditures, analyzing variances with Regional Housing Manager, and initiating corrective action. Conduct expenditure forecasting and prepare draft of annual budget. Evaluate rental rates and complete market studies bi-annually.
• Maintain office files for all business and financial records, as well as properly crediting the accounts and properly depositing all monies received. Maintain resident files in accordance to state, federal guidelines. Assure each file is kept in a neat orderly manner and all paperwork is completed in a timely manner.
• Maintain property, fill vacancies, enforce leases, maintain and secure premises. Maintain an accurate waitlist for units, and show vacant units to perspective renters. Assure all other assigned sites are maintaining waitlist for their property.
• Inspect property daily to ensure building, building systems and grounds are properly maintained by contracting for maintenance services. Keep accurate record of inspections and processing work orders for needed repairs. Forecast and plan for needed repairs and replacements. Inspect vacant units to assure a timely turnover.
• Hire, train, supervise, conduct performance appraisals, and address employee relations issues. Approve all time sheets in a timely manner and assure staff is entering correct information on their time cards daily.
• Submit reports as required by the management agent or mandated by the federal, state or local government or syndicator as needed or requested.
• Market the property in accordance with Fair Housing Regulations and the management agent's guidelines. Manage social networking websites. Establish lease-up goals in accordance with owner requirements.
• Work directly with the Regional Housing Manager to assist in obtaining contracts, completing budgets and assuring quality standards are being met.
• Resolve tenant complaints by investigating and enforcing rules of occupancy.
• Accomplish organizational goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Skills

Property management experience VOANS

Effective communication

Team leadership

Fair housing knowledge

Education

High School diploma or equivalent

Certifications: CMH/ARM/CAM/RAM/LIHTC preferred

Tools

Computer data entry basics

Property management software basics

Job description

Care with Heart. Work with Purpose.

Come join our awesome team as an Property Manager at LifeHouse in Ashville, NC!

Job Highlights

• Shift: 8:00am-5:00pm Monday-Friday with occasional weekends if needed
• Salary: $65,000 based on experience

Why You’ll Love It Here

• Supportive, caring leadership that truly values your voice
• A positive, team-oriented environment where you can rely on one another
• A beautiful, welcoming campus you’ll enjoy coming to each day
• Opportunities for career growth and ongoing development
• Purpose-driven work that makes a meaningful difference every day

What We Offer

• Medical, Dental & Vision Insurance
• National Pension Plan (fully vested in 5 years)
• Paid Time Off + Personal Days
• Life Insurance & Short-Term Disability
• Employee Assistance Program
• Wellness incentives (earn up to $350)
• Get paid early (access up to 50% of earnings)
• Referral bonuses & scholarship opportunities

What You Bring

• At least 5-years of property management experience with Volunteers of America.
• High School diploma or its equivalent.
• Professional certification preferred (CMH, ARM, CAM, RAM, and LIHTC).
• Fair Housing Certificate and awareness of fair housing laws.
• Knowledge of regulations, acts, guidelines, etc., pertaining to conventional properties.
• Knowledgeable in all local laws pertaining to fair housing.
• Knowledge of computer operations, to include basic data entry.
• May be required to live on site.
• Ability to lead support and communicate effectively to maintain good relations with residents and motivate team members.

What You’ll Be Responsible For

• Accomplish financial objectives by collecting rent, processing invoices in a timely manner, scheduling expenditures, analyzing variances with Regional Housing Manager, and initiating corrective action. Conduct expenditure forecasting and prepare draft of annual budget. Evaluate rental rates and complete market studies bi-annually.
• Maintain office files for all business and financial records, as well as properly crediting the accounts and properly depositing all monies received. Maintain resident files in accordance to state, federal guidelines. Assure each file is kept in a neat orderly manner and all paperwork is completed in a timely manner.
• Maintain property, fill vacancies, enforce leases, maintain and secure premises. Maintain an accurate waitlist for units, and show vacant units to perspective renters. Assure all other assigned sites are maintaining waitlist for their property.
• Inspect property daily to ensure building, building systems and grounds are properly maintained by contracting for maintenance services. Keep accurate record of inspections and processing work orders for needed repairs. Forecast and plan for needed repairs and replacements. Inspect vacant units to assure a timely turnover.
• Hire, train, supervise, conduct performance appraisals, and address employee relations issues. Approve all time sheets in a timely manner and assure staff is entering correct information on their time cards daily.
• Submit reports as required by the management agent or mandated by the federal, state or local government or syndicator as needed or requested.
• Market the property in accordance with Fair Housing Regulations and the management agent's guidelines. Manage social networking websites. Establish lease-up goals in accordance with owner requirements.
• Work directly with the Regional Housing Manager to assist in obtaining contracts, completing budgets and assuring quality standards are being met.
• Resolve tenant complaints by investigating and enforcing rules of occupancy.
• Accomplish organizational goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

About Us

Within our National Housing Corporation, we provide permanent supportive housing and services for seniors, veterans, families, and individuals with disabilities, helping communities thrive nationwide. Unlike many housing organizations, we focus on long-term stability through wraparound support services tailored to each of our communities. We also prioritize strong community collaboration, connecting residents to essential resources that support independence, dignity, and lasting success.

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organization’s shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.