Senior Property Field Claims Expert

American Family Insurance; Atlanta (GA); On-site; USD 69,000 - 115,000; Full time

Benefits offered by this job

Company fleet vehicle

Relocation assistance

Job summary

American Family Insurance is seeking a Senior Property Field Claims Adjuster to handle homeowner property claims in South Fulton, GA and nearby areas. This field-based role involves 80% field work, on-site inspections, and direct interaction with customers.

You will investigate origins, evaluate damages, negotiate settlements, and mentor newer adjusters. A valid driver’s license is required, and relocation support is available for eligible candidates.

Qualifications

• Experience handling homeowner property claims in field settings.
• Strong customer service and negotiation skills for complex files.
• Ability to interpret policies, endorsements, and claim processes.

Responsibilities

• Investigates origin and cause of claims by contacting insureds, claimants, agents, and other parties.
• Evaluates damages on-site and negotiates settlements with insureds and claimants.
• Handles 1st and 3rd party claims across multiple policy types.
• Performs on-site inspections and communicates claim status to involved parties.
• Mentors less experienced adjusters and supports team activities.

Skills

Field claims

Customer service

Negotiation

Driving

Mentoring

Tools

Xactimate

Job description

American Family Insurance is seeking a Senior Property Field Claims Adjuster to handle homeowner property claims in South Fulton, GA and nearby areas. This field-based role involves 80% field work, on-site inspections, and direct interaction with customers.

You will investigate origins, evaluate damages, negotiate settlements, and mentor newer adjusters. A valid driver’s license is required, and relocation support is available for eligible candidates.