Senior Property Claims Adjuster - Field and Virtual

USAA Life Insurance Company; Omaha (NE); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Job summary

USAA Life Insurance Company in Omaha, NE seeks a Property Adjuster Specialist to investigate, evaluate, negotiate, and settle complex property claims. This field-based role involves virtual-first inspections, a company vehicle, and potential travel beyond local territory. Remote/hybrid flexibility may be available for eligible cases.

The position requires knowledge of estimating losses, residential construction, and state regulatory compliance, with overtime opportunities for non-exempt hours.

Qualifications

• High School Diploma or GED required.
• 2 years of property claims adjusting experience of moderate complexity losses.
• Advanced knowledge of estimating losses using Xactimate.
• Proficient knowledge of residential construction.
• Proficient knowledge of property claims contracts and interpretation of state laws and regulations.
• Ability to travel 50-75% of the year (local & non-local).

Responsibilities

• Proactively manages assigned claims caseload comprised of complex damages.
• Partners with vendors and internal business partners to facilitate complex claims resolution.
• Investigates claim damages by researching insured, third parties, and external resources.
• Identifies coverage concerns and creates referrals to SIU when appropriate.
• Negotiates complex settlements within authority and escalates as needed.
• Maintains accurate and thorough claim file documentation throughout the process.
• Supports CAT response operations and may require on-call, evenings, weekends, or holidays.

Skills

Negotiation

Investigative skills

Communication

Problem-solving

Education

High School Diploma or GED

Tools

Xactimate

Job description

USAA Life Insurance Company in Omaha, NE seeks a Property Adjuster Specialist to investigate, evaluate, negotiate, and settle complex property claims. This field-based role involves virtual-first inspections, a company vehicle, and potential travel beyond local territory. Remote/hybrid flexibility may be available for eligible cases.

The position requires knowledge of estimating losses, residential construction, and state regulatory compliance, with overtime opportunities for non-exempt hours.