Senior Property Associate

JLL; Washington (District of Columbia); On-site; USD 75,000 - 82,000; Full time

Benefits offered by this job

401(k) plan with matching company“con»

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay - early access to earned W–

Job summary

JLL is seeking a Senior Property Associate to advance property operations and serve as a liaison between tenants, property managers, vendors, and stakeholders. You will lead specialized projects, mentor teammates, and support lease administration while maintaining tenant relations and delivering superior service.

The role emphasizes on-site duties, data entry, financial reporting, and coordination of maintenance activities, with opportunities for growth in a dynamic commercial real estate team.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• 1-2 years of experience with Yardi, Kardin and/or MRI property management software.
• 2-3 years of work experience in an office environment, preferably in commercial real estate or property management.
• 2-3 years of work experience in a customer service or customer-facing position.
• Strong written and verbal communication skills; excellent organizational skills; ability to multi-task in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating maintenance resolutions.
• Support property management administrative tasks including data entry, document preparation, and maintenance of property records/databases.
• Oversee financial operations including AP/AR processing, budget variance analysis, and monthly financial reporting.

Skills

Written and verbal communication

Organization

Customer service

Education

Bachelor's degree in Business, Real Estate, Communications, or related field

Tools

Yardi

Kardin

MRI

Job description

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Property Associate

What this job involves:

As a Senior Property Associate at JLL, you will take on expanded responsibilities in property operations while serving as a key liaison between tenants, property managers, vendors and other stakeholders. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. As a Senior Property Associate, you will lead specialized projects, mentor new team members and owner critical administrative functions. This position provides an outstanding opportunity to launch and grow your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.

What your day-to-day will look like:

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases
• Oversee comprehensive financial operations including AP/AR processing, budget variance analysis, and monthly financial reporting preparation
• Manage vendor coordination and work orders to ensure timely completion of maintenance and repair activities
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination
• Lead tenant events, building communications, and community engagement initiatives to enhance tenant experience
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On-site presence required

Required qualifications:

• Bachelor's degree in Business, Real Estate, Communications, or related field
• 1-2 years of experience with Yardi, Kardin and/or MRI property management software
• 2-3 years of work experience in an office environment, preferably in commercial real estate or property management
• 2-3 years of work experience in a customer service or customer-facing position
• Strong written and verbal communication skillsExcellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Positive attitude with eagerness to grow within the commercial real estate industry

Salary: $75,000.00 - $82,000.00

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

75,000.00 - 82,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Washington, DC

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay