Senior Property Associate

Jones Lang LaSalle Incorporated; New York (NY); On-site; USD 69,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Early access to earned wages

Job summary

JLL in New York is seeking a Senior Property Associate to support property operations, tenant relations, and financial reporting. You will liaise with tenants, property managers, vendors, and other stakeholders, lead projects, mentor teammates, and manage essential administrative tasks.

On-site duties include handling inquiries, processing service requests, data entry, AP/AR, budget variance analysis, monthly reports, lease administration, and coordinating tenant events.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• 1-2 years of experience with Yardi, Kardin and/or MRI property management software.
• 2-3 years of work experience in an office environment, preferably in commercial real estate or property management.
• 2-3 years of work experience in a customer service or customer-facing position.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Positive attitude with eagerness to grow within the commercial real estate industry.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases
• Oversee comprehensive financial operations including AP/AR processing, budget variance analysis, and monthly financial reporting preparation
• Manage vendor coordination and work orders to ensure timely completion of maintenance and repair activities
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination
• Lead tenant events, building communications, and community engagement initiatives to enhance tenant experience
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations
• On-site presence required

Skills

Customer service

Communication

Organization

Team collaboration

Education

Bachelor's degree in Business/Real Estate/Communications

Tools

Yardi

Kardin

MRI

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Senior Property Associate at JLL, you will take on expanded responsibilities in property operations while serving as a key liaison between tenants, property managers, vendors and other stakeholders. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. As a Senior Property Associate, you will lead specialized projects, mentor new team members and owner critical administrative functions. This position provides an outstanding opportunity to launch and grow your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.

What your day-to-day will look like:

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases
• Oversee comprehensive financial operations including AP/AR processing, budget variance analysis, and monthly financial reporting preparation
• Manage vendor coordination and work orders to ensure timely completion of maintenance and repair activities
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination
• Lead tenant events, building communications, and community engagement initiatives to enhance tenant experience
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations
• On-site presence required

Required qualifications:

• Bachelor's degree in Business, Real Estate, Communications, or related field
• 1-2 years of experience with Yardi, Kardin and/or MRI property management software
• 2-3 years of work experience in an office environment, preferably in commercial real estate or property management
• 2-3 years of work experience in a customer service or customer-facing position
• Strong written and verbal communication skills
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Positive attitude with eagerness to grow within the commercial real estate industry

Salary:

Salary 69K to 80k

Estimated compensation for this position: 69,000.00 – 80,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –New York, NY

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Equal Employment Opportunity and Employment Statements

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.