Senior Proofreader

Humana Inc; Santa Fe (NM); Hybrid; USD 86,000 - 119,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Job summary

Humana Inc. is seeking a Senior Proofreader to ensure member, patient, and provider communications are accurate and compliant with brand standards.

You will review high-volume marketing and operational content across digital, print, and direct-to-consumer channels before publication. A typical day includes proofreading campaign materials, validating revisions, and ensuring grammar, punctuation, formatting, accessibility, and brand consistency, while collaborating with writers, designers, project

Qualifications

• Bachelor’s degree in English, Communications, Journalism, Marketing, or a related field, or equivalent professional experience
• 5+ years of professional proofreading, editing, copyediting, or quality review experience
• 2+ years of experience reviewing customer-facing content in marketing, communications, healthcare, insurance, financial services, or another regulated environment
• Proficiency with Microsoft Word, Adobe Acrobat, and collaborative workflow or review tools

Responsibilities

• Proofread marketing, member, patient, provider, and operational materials for grammar, punctuation, spelling, formatting, style, and consistency
• Compare final content against approved source files, change requests, and marked-up documents to confirm all revisions are accurate and complete
• Apply Humana brand, editorial, accessibility, and quality standards across print, digital, email, web, SMS, social, and direct mail deliverables
• Collaborate with writers, designers, project managers, compliance partners, and quality assurance leaders to resolve content issues before release
• Track recurring errors, share proofreading insights, and recommend process improvements that strengthen content quality and member experience

Skills

Proofreading

Editing

Copyediting

Quality assurance

Collaboration

Education

Bachelor’s degree in English, Communications, Journalism, Marketing, or related field

Equivalent professional experience

Tools

Microsoft Word

Adobe Acrobat

Workfront

SharePoint

Adobe Creative Cloud

Job description

Become a part of our caring community

Humana is looking for a Senior Proofreader to help ensure every member, patient, and provider communication is accurate, clear, compliant, and consistent with brand standards. In this role, you will support high-volume marketing and operational work by reviewing content across digital, print, and direct-to-consumer channels before it reaches the people who rely on Humana for trusted health information.

A typical day may include proofreading campaign materials, validating revisions against marked‑up files, checking content for grammar, punctuation, formatting, accessibility, and brand consistency, and partnering with writers, designers, project managers, and quality assurance leaders to resolve issues before final delivery.

The Senior Proofreader reviews customer‑facing and internal communications to ensure content is error‑free, consistent, and ready for production. This role supports quality assurance processes by verifying that creative and content deliverables meet approved copy, brand, accessibility, and regulatory standards. The work directly contributes to clearer member and patient experiences by reducing errors and improving confidence in Humana communications. The Senior Proofreader also helps teams maintain efficient workflows by identifying patterns, documenting issues, and supporting continuous improvement.

Key Role Functions

• Proofread marketing, member, patient, provider, and operational materials for grammar, punctuation, spelling, formatting, style, and consistency




• Compare final content against approved source files, change requests, and marked‑up documents toconfirmall revisions areaccurateand complete




• Apply Humana brand, editorial, accessibility, and quality standards across print, digital, email, web, SMS, social, and direct mail deliverables




• Collaborate with writers, designers, project managers, compliance partners, and quality assurance leaders to resolve content issues before release




• Track recurring errors, share proofreading insights, and recommend process improvements that strengthen content quality and member experience

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree in English, Communications, Journalism, Marketing, or a related field, or equivalent professional experience




• 5+ years of professional proofreading, editing, copyediting, or quality review experience




• 2+ years of experience reviewing customer‑facing content in marketing, communications, healthcare, insurance, financial services, or another regulated environment




• Demonstrated ability to proofread across multiple channels, including print, web, email, direct mail, social, and digital communications




• Proficiency with Microsoft Word, Adobe Acrobat, and collaborative workflow or review tools

Preferred Qualifications

• Experience proofreading Medicare, Medicaid, pharmacy, provider, or healthcare marketing materials




• Experience applying AP Style, brand voice guidelines, editorial style guides, or regulated content standards




• Experience using Workfront, SharePoint, Adobe Creative Cloud review tools, or similar project management and proofing platforms




• Working knowledge of accessibility standards, plain language principles, and inclusive language practices




• Experience supporting high‑volume creative, content, or quality assurance workflows in an agency, in‑house agency, or enterprise marketing environment

Location & Work Arrangement

• Preferred locations: Arlington, VA; Louisville, KY; Atlanta, GA; Boston, MA; Chicago, IL; New York, NY; Tampa, FL; Nashville, TN; Dallas, TX; Seattle, WA; Denver, CO; Fort Lauderdale, FL




• Periodic in‑office work may be required to support collaboration, key meetings, and leadership engagement. Remote options will be considered based on role needs and candidate experience

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$86,300 - $118,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.

Application Deadline: 09-17-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.