Senior Project Support Specialist - Earth Science Division, NASA HQ

ASRC Federal; Washington (District of Columbia); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k)

Education assistance

Paid time off

Job summary

ASRC Federal is seeking a Senior Project Support Specialist to support NASA's Earth Science Division at NASA Headquarters in Washington, DC. You will provide executive, project, and operational support, coordinating travel, calendars, meetings, and communications for the leadership team.

You will manage travel and meeting logistics, Draft executive materials, and maintain SharePoint and records systems while safeguarding sensitive information.

Qualifications

• Experience supporting executive leadership in a complex Federal organization.
• Strong organizational, analytical, and project coordination abilities.
• Outstanding written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Experience coordinating executive-level meetings, workshops, conferences, and organizational events.
• Experience coordinating federal travel domestically and internationally.
• Attention to detail in preparing and editing executive documentation.
• Proactive, independent problem-solver with initiative.

Responsibilities

• Coordinate domestic and international travel using CGE per travel regulations.
• Prepare travel documents, vouchers, and estimates with accurate records.
• Independently manage complex calendars for Executive Leadership.
• Coordinate visitor requests and foreign national visits.
• Provide hybrid meeting support and AV coordination.
• Plan program meetings, leadership and science team events.
• Track action items and organizational deliverables for timely completion.
• Maintain calendars, distribution lists, and communication channels for Earth Action activities.
• Manage executive speaking engagements and related logistics.
• Draft and format executive correspondence, presentations, and briefing materials.
• Process documents through NASA systems (PAM, NCTS, HATS).
• Organize SharePoint sites, records, and protect CUI/PII.
• Maintain databases, trackers, and reporting tools for program operations.
• Build relationships with NASA HQ, Centers, contractors, academia, and partners.
• Evaluate processes and propose efficiency improvements.
• Develop SOPs and process documentation; support modernization efforts.
• Recommend solutions to improve communication and workflow.

Skills

Organizational skills

Analytical skills

Project coordination

Written and verbal communication

MS Office proficiency

Education

Bachelor's degree + 4+ years experience

8 years experience in lieu of degree

Tools

CGE (Concur Government Edition)

PAM

NCTS

HATS

EVAMS

NAMS

STRIVES

SATERN

SharePoint

Adobe Acrobat

Job description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

Job Description

We are seeking a highly motivated Senior Project Support Specialist to support the Earth Science Division (ESD) within NASA's Science Mission Directorate (SMD) at NASA Headquarters.

The Project Support Specialist provides expert-level executive, project, program, and operational support to different Elements within the Earth Science Division. This position serves as a trusted business partner to Earth Science Division leadership by coordinating executive operations, organizational priorities, strategic communications, travel management, program administration, and mission support activities.

Responsibilities

• Coordinate domestic and international travel utilizing Concur Government Edition (CGE), including invitational, sponsored, intern, and foreign travel in accordance with Federal travel regulations.
• Prepare travel authorizations, vouchers, travel estimates, and supporting documentation while monitoring travel activities and maintaining accurate travel records.
• Independently manage complex calendars, scheduling priorities, and executive engagements for the Executive Leadership.
• Coordinate visitor requests through EVAMS and NAMS, support foreign national visits, and serve as an escort when required.
• Coordinate executive logistics, conference room reservations, audiovisual support, Webex, Microsoft Teams, and hybrid meeting support.
• Coordinate program meetings, leadership meetings, science team meetings, workshops, community engagement activities, and organizational events.
• Track action items, assignments, and organizational deliverables to ensure timely completion.
• Maintain organizational calendars, distribution lists, and communication channels supporting Earth Action activities.
• Manage executive speaking engagement requests and coordinate supporting logistics.
• Draft, edit, proofread, and format executive correspondence, presentations, reports, briefing materials, and organizational communications.
• Prepare and route documentation through NASA administrative systems, including PAM, NCTS, HATS, and related enterprise systems.
• Organize and maintain SharePoint sites, records management systems, and electronic files while safeguarding Controlled Unclassified Information (CUI) and Personally Identifiable Information (PII).
• Maintain organizational databases, trackers, and reporting tools supporting program operations.
• Build collaborative relationships with NASA Headquarters organizations, NASA Centers, contractors, academia, industry partners, and external stakeholders.
• Evaluate existing business processes and recommend improvements that increase organizational efficiency.
• Develop, update, and maintain Standard Operating Procedures (SOPs), process documentation, and organizational reference materials.
• Support modernization initiatives, knowledge management efforts, and implementation of new administrative technologies.
• Recommend innovative solutions that improve communication, workflow management, reporting capabilities, and overall customer service.

Requirements

• Demonstrated experience supporting executive leadership within a complex Federal organization.
• Strong organizational, analytical, and project coordination skills.
• Outstanding written and verbal communication skills.
• Ability to independently manage multiple priorities while meeting competing deadlines.
• Demonstrated experience supporting executive-level meetings, workshops, conferences, and organizational events.
• Experience coordinating domestic and international Federal travel.
• Strong attention to detail with the ability to prepare, review, and edit executive-level documentation.
• Demonstrated initiative with the ability to anticipate organizational needs and solve problems independently.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Teams, Excel, Word, PowerPoint, SharePoint, and Adobe Acrobat.
• Experience with NASA systems such as CGE, PAM, NCTS, HATS, EVAMS, NAMS, STRIVES, SATERN, and related enterprise applications is preferred.
• Ability to exercise sound judgment while handling confidential, sensitive, and pre-decisional information.
• Some travel may be required.
• Individual must meet government NAC and citizenship requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job.

Education & Experience

• Bachelor's degree plus four or more (4) years of related professional experience; or
• Eight (8) years of related professional experience in lieu of a degree.

Location

• Hybrid (4-5 days onsite)
• NASA Headquarters, 300 E Street SW, Washington, DC

Benefits

• health care, dental, vision, life insurance
• 401(k)
• education assistance
• paid time off including PTO, holidays, and any other paid leave required by law

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, age, national origin, religion, disability, protected veteran status, or any other factor prohibited by applicable law.