Senior Project & Process Manager - SMB Banking

Capital One National Association; Richmond, Northern (VA, KY); Hybrid; USD 162,000 - 184,000; Full time

Benefits offered by this job

Hybrid work model

Performance-based incentives

Job summary

Capital One, a Fortune 500 bank, seeks a Sr. Manager, Project Manager for the Small Business Bank to drive strategy and execute high-priority projects. You will manage a diverse team, influence stakeholders, and ensure timely delivery with strong data insights.

The role is hybrid, with in-office collaboration emphasized, and offers incentive opportunities. Minimums include 7+ years in project management and 3+ years in process management; preferred certifications and 8+ years PM experience.

Qualifications

• 7+ years of project management experience.
• 3+ years of process management experience.
• Bachelor’s degree or military experience is preferred.
• PMI PMP, Lean, Agile or Six Sigma certification is preferred.

Responsibilities

• Lead moderate to large complex projects and programs with strategic direction.
• Design, develop and manage project plans in a dynamic environment.
• Ensure proper documentation to mitigate risk and meet deadlines.
• Collaborate with stakeholders to drive project delivery and outcomes.
• Coach and develop team members while managing a diverse group of associates.

Skills

Project management

Process management

People management

Compliance/risk management

Education

Bachelor’s degree or military experience

PMP, Lean, Agile or Six Sigma certification

Job description

Capital One, a Fortune 500 bank, seeks a Sr. Manager, Project Manager for the Small Business Bank to drive strategy and execute high-priority projects. You will manage a diverse team, influence stakeholders, and ensure timely delivery with strong data insights.

The role is hybrid, with in-office collaboration emphasized, and offers incentive opportunities. Minimums include 7+ years in project management and 3+ years in process management; preferred certifications and 8+ years PM experience.