Hybrid Senior Project Manager & Process Leader

Capital One; Richmond (VA); Hybrid; USD 162,000 - 203,000; Full time

Job summary

Capital One is seeking a Senior Manager, Project Manager for the Small Business Bank team. You will lead large projects, design plans, and mentor associates to improve efficiency and drive results across the organization.

This hybrid role requires coordinating with stakeholders, delivering on commitments, and ensuring data integrity while aligning with Capital One’s goals and governance. Compensation includes potential incentives and comprehensive benefits.

Qualifications

• At least 7 years of Project Management experience.
• At least 3 years of Process Management experience.
• Bachelor’s Degree or Military Experience.
• PMP, Lean, Agile or Six Sigma certification.
• At least 8 years of Project Management experience.
• At least 1 year of People Management experience.
• At least 5 years of Process Management experience.
• At least 2 years of experience in Compliance or Risk Management.

Responsibilities

• Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
• Leveraging problem solving and influencing skills to ensure project plans deliver on intent
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments
• Exhibit outstanding influencing skills to effectively drive project and program efforts
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
• Display a passion for coaching and developing a team of associates through their leadership style
• Driving process improvements aligned with desired customer outcomes by decomposing customer needs and defining clear deliverables and timelines
• Analyzing, identifying, and correcting data issues with systems used or owned by a department
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
• Managing and leading a team of associates

Education

Bachelor’s Degree or Military Experience

Job description

Capital One is seeking a Senior Manager, Project Manager for the Small Business Bank team. You will lead large projects, design plans, and mentor associates to improve efficiency and drive results across the organization.

This hybrid role requires coordinating with stakeholders, delivering on commitments, and ensuring data integrity while aligning with Capital One’s goals and governance. Compensation includes potential incentives and comprehensive benefits.