Sr. Manager, Project Manager - Small Business Bank

Socket.dev; Richmond (VA); Hybrid; USD 162,000 - 184,000; Full time

Benefits offered by this job

Bonus eligibility

Healthcare benefits

Job summary

Capital One seeks a Sr. Manager, Project Manager for its Small Business Bank to drive strategy and execute high-priority projects. You will lead a diverse team, shape processes, partner with stakeholders, and ensure data-driven delivery of initiatives that impact the bottom line.

You will oversee cross-functional collaboration, manage risk, and coach a team of associates in a hybrid work setting at Capital One’s Virginia offices, with a focus on delivering measurable business results.

Qualifications

• 7+ years of project management experience.
• 3+ years of process management experience.

Responsibilities

• Lead moderate to large complex projects and programs with strategic direction.
• Design and manage project plans in dynamic environments and adapt to changing requirements.
• Ensure proper documentation to mitigate risk and ensure timely delivery.
• Partner with stakeholders to drive project delivery and outcomes.
• Coach and develop associates, building a high-performance team.

Skills

Project management

Process management

Stakeholder management

Leadership

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree or Military experience

Job description

Sr. Manager, Project Manager - Small Business Bank

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

As a Senior Manager, Project Manager on our Small Business Bank team at Capital One, you will drive strategy and execute on high priority projects for the company, you will lead a diverse team of associates in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line and ensure we achieve our critical well managed objectives. You will help define process improvements including tool creation and evolution, achieve buy-in, and drive execution across our business. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and partner with key stakeholders concerning the utilization of processes to ensure appropriate execution each time.

General Responsibilities

• Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
• Leveraging problem solving and influencing skills to ensure project plans deliver on intent
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments
• Exhibit outstanding influencing skills to effectively drive project and program efforts
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
• Display a passion for coaching and developing a team of associates through their leadership style
• Driving process improvements aligned with desired customer outcomes by decomposing customer needs and defining clear deliverables and timelines
• Analyzing, identifying, and correcting data issues with systems used or owned by a department
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
• Managing and leading a team of associates

Basic Qualifications

• At least 7 years of Project Management experience
• At least 3 years of Process Management experience

Preferred Qualifications

• Bachelor's Degreeor Military Experience
• PMP, Lean, Agile or Six Sigma certification
• At least 8 years of Project Management experience
• At least 1 year of People Management experience
• At least 5 years of Process Management experience
• At least 2 years of experience in Compliance or Risk Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise-wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management

Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).