Senior Project & Process Improvement Lead

Iowa National Guard; Des Moines (IA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

IOSHA, based in Des Moines, seeks an Executive Officer 1 to coordinate projects, lead process improvements, and train staff across IOSHA programs. You will document workflows, test software updates, and analyze data to guide leadership on resource allocation and efficiency.

The role requires strong IT literacy, hands-on problem solving, and the ability to manage organizational change; a working knowledge of Salesforce is preferred and sharp communication is essential.

Qualifications

• Working knowledge of Salesforce platforms.
• Proven proficiency in process mapping, workflow analysis, and continuous improvement techniques.
• Demonstrated experience solving complex problems and guiding teams through organizational change.
• Strong organizational and communication skills, high professional standards, attention to detail, and a naturally inquisitive mindset.

Responsibilities

• Lead inter-program initiatives and drive business process enhancements.
• Support data systems implementations and document workflows.
• Test software updates and deliver staff training.
• Advise leadership on resource allocation, workflow optimizations, and training strategies.
• Manage key programmatic operations.

Skills

Salesforce platforms

Process mapping

Continuous improvement

Change management

Organizational skills

Communication skills

Education

Bachelor's degree in any field

Three years of relevant experience

Job description

IOSHA, based in Des Moines, seeks an Executive Officer 1 to coordinate projects, lead process improvements, and train staff across IOSHA programs. You will document workflows, test software updates, and analyze data to guide leadership on resource allocation and efficiency.

The role requires strong IT literacy, hands-on problem solving, and the ability to manage organizational change; a working knowledge of Salesforce is preferred and sharp communication is essential.