Senior Project Manager, Scrum Master

Blue Cross and Blue Shield of Massachusetts Inc.; Boston (MA); On-site; USD 143,000 - 175,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

Blue Cross Blue Shield of Massachusetts Inc. is seeking a Senior Project Manager to autonomously drive a portfolio of large, complex IT initiatives from inception to delivery in Boston.

You will partner with senior executives and technical leads to define objectives, manage budgets, and ensure on-time delivery while maintaining executive-ready documentation. Strong leadership in waterfall and agile environments is essential.

Qualifications

• 10+ years of proven project management experience delivering large enterprise IT projects.
• Bachelor's degree; Master’s preferred.
• PMP or similar advanced project management certification preferred.
• Expert-level knowledge of Iterative Waterfall and Agile integration.

Responsibilities

• Lead intake and planning for large-scale cross-functional initiatives.
• Direct multiple high-visibility projects with on-time delivery and budget adherence.
• Provide executive-ready documentation (charters, RAID logs, schedules).
• Drive risk, change management, and organizational readiness.

Skills

Project management

Strategic planning

Executive communication

Stakeholder management

Risk management

Mentorship

Change management

Problem solving

Education

Bachelor's degree

Master's degree preferred

Tools

Jira

Clarizen

Job description

Ready to help us transform healthcare? Bring your true colors to blue.

What we need: As a Senior Project Manager, you will operate with a high degree of autonomy to drive the complete lifecycle of a portfolio of medium to large, highly complex, and strategically critical projects. This role is pivotal in aligning project outcomes with enterprise-level business goals and serving as a key leader within the Technical Program Management Office.

Your Day to Day

Strategic Planning: Lead the intake and planning for large-scale, cross-functional initiatives. You will partner with senior leadership and technical leads to define objectives, deliverables, and strategic boundaries, overseeing forecasting and resource allocation using Jira and Clarizen.

Complex Project Delivery: Direct multiple high-visibility projects simultaneously, ensuring strategic alignment, on-time delivery, and strict budget adherence. Maintain comprehensive, executive-ready documentation, including charters, schedules, RAID logs, and status reports.

Enterprise Leadership: Serve as the central leader for highly matrixed teams across IT, Data Science, DevOps, and other business units. Drive alignment, resolve critical roadblocks, and facilitate executive steering committee meetings.

Advanced Risk & Change Management: Proactively identify, analyze, and mitigate complex, enterprise-level risks. Lead comprehensive change management strategies to ensure operational readiness and seamless adoption of new technologies.

Methodology Leadership: Champion and refine the use of Iterative Waterfall and Agile methodologies to optimize delivery from engineering teams and improve internal processes at BCBSMA.

Executive Communication: Expertly translate complex technical requirements into high-level business strategy, ensuring a shared, unified vision between executive stakeholders and engineering teams.

Mentorship & Process Improvement: Provide active mentorship and guidance to other Project Managers. Spearhead initiatives to continuously improve the project management discipline across the organization.

We’re Looking for

Experience: 10+ years of proven project management experience, with a strong track record of autonomously delivering large, complex enterprise technology projects.

Education: Bachelor’s degree in Business, Information Technology, Management, or a related field. A Master’s degree is preferred.

Certification: PMP or similar advanced project management certification is highly preferred.

Methodologies: Expert-level knowledge of Iterative Waterfall and extensive experience integrating it with Agile frameworks.

Core Skills: Advanced analytical, strategic planning, and problem-solving abilities. Proven success in managing competing priorities and driving data-driven decisions.

Communication: Exceptional executive-level communication and facilitation skills, with a demonstrated ability to articulate a compelling vision and present complex project statuses to leadership.

Professional Attributes: An unmatched ability to navigate complex organizational structures, establish executive trust, and drive results independently in a fast-paced environment.

What You’ll Gain

Professional Attributes: An unmatched ability to navigate complex organizational structures, establish executive trust, and drive results independently in a fast-paced environment.

Location Boston Time Type Full time Salary Range: $143,100.00 - $174,900.00 The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability. This job is also eligible for variable pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Why Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so we encourage you to bring us your true colors, your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. For more information on how we work and support that work/life balance visit our "How We Work" Page. Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates. Our Commitment to You We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance. Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law. Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.