Senior Project Manager, Scrum Master

Blue Cross Blue Shield of Massachusetts; Boston (MA); On-site; USD 143,000 - 175,000; Full time

Job summary

Blue Cross Blue Shield of Massachusetts seeks a Senior Project Manager to own the lifecycle of a portfolio of large, complex projects within the Technical Program Management Office. You will drive objectives with senior leaders, ensure on-time, on-budget delivery, and mentor other managers across IT, Data Science, and DevOps.

Requires 10+ years of PM experience, a Bachelor's (Master's preferred), PMP or similar certification, and expert knowledge of Iterative Waterfall with Agile.

Qualifications

• 10+ years of proven project management experience delivering large, complex enterprise technology projects.
• Bachelor’s degree in Business, IT, Management or related field; Master’s preferred.
• PMP or similar advanced certification is highly preferred.
• Expert-level knowledge of Iterative Waterfall and integrating with Agile frameworks.
• Strong analytical, planning and problem-solving abilities with data-driven decision making.
• Exceptional executive communication and facilitation skills with leadership presentation ability.
• Ability to navigate complex organizations and drive results independently in a fast-paced environment.

Responsibilities

• Lead intake and planning for large-scale, cross-functional initiatives with senior leadership.
• Direct multiple high-visibility projects ensuring alignment, on-time delivery and budget adherence.
• Serve as central leader across IT, Data Science, DevOps and business units.
• Identify and mitigate enterprise-level risks and drive change management.
• Champion Iterative Waterfall while integrating with Agile methodologies.
• Translate technical requirements into business strategy for executives and teams.
• Mentor other Project Managers and improve PM discipline across the organization.

Skills

Strategic planning

Analytical skills

Problem solving

Data-driven decisions

Executive communication

Prioritization

Education

Bachelor’s degree

Master’s degree preferred

Tools

Jira

Clarizen

Job description

Ready to help us transform healthcare? Bring your true colors to blue.

What We Need

As a Senior Project Manager, you will operate with a high degree of autonomy to drive the complete lifecycle of a portfolio of medium to large, highly complex, and strategically critical projects. This role is pivotal in aligning project outcomes with enterprise-level business goals and serving as a key leader within the Technical Program Management Office.

Your Day To Day

• Strategic Planning: Lead the intake and planning for large-scale, cross-functional initiatives. You will partner with senior leadership and technical leads to define objectives, deliverables, and strategic boundaries, overseeing forecasting and resource allocation using Jira and Clarizen.
• Complex Project Delivery: Direct multiple high-visibility projects simultaneously, ensuring strategic alignment, on-time delivery, and strict budget adherence. Maintain comprehensive, executive-ready documentation, including charters, schedules, RAID logs, and status reports.
• Enterprise Leadership: Serve as the central leader for highly matrixed teams across IT, Data Science, DevOps, and other business units. Drive alignment, resolve critical roadblocks, and facilitate executive steering committee meetings.
• Advanced Risk & Change Management: Proactively identify, analyze, and mitigate complex, enterprise-level risks. Lead comprehensive change management strategies to ensure operational readiness and seamless adoption of new technologies.
• Methodology Leadership: Champion and refine the use of Iterative Waterfall and Agile methodologies to optimize delivery from engineering teams and improve internal processes at BCBSMA.
• Executive Communication: Expertly translate complex technical requirements into high-level business strategy, ensuring a shared, unified vision between executive stakeholders and engineering teams.
• Mentorship & Process Improvement: Provide active mentorship and guidance to other Project Managers. Spearhead initiatives to continuously improve the project management discipline across the organization.

We’re Looking For

• Experience: 10+ years of proven project management experience, with a strong track record of autonomously delivering large, complex enterprise technology projects.
• Education: Bachelor’s degree in Business, Information Technology, Management, or a related field. A Master’s degree is preferred.
• Certification: PMP or similar advanced project management certification is highly preferred.
• Methodologies: Expert-level knowledge of Iterative Waterfall and extensive experience integrating it with Agile frameworks.
• Core Skills: Advanced analytical, strategic planning, and problem-solving abilities. Proven success in managing competing priorities and driving data-driven decisions.
• Communication: Exceptional executive-level communication and facilitation skills, with a demonstrated ability to articulate a compelling vision and present complex project statuses to leadership.
• Professional Attributes: An unmatched ability to navigate complex organizational structures, establish executive trust, and drive results independently in a fast-paced environment.

What You’ll Gain

• Professional Attributes: An unmatched ability to navigate complex organizational structures, establish executive trust, and drive results independently in a fast-paced environment.

Minimum Education Requirements

High school degree or equivalent required unless otherwise noted above

Location

Boston

Time Type

Full time

Salary Range

Salary Range: $143,100.00 - $174,900.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay "in the know" on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.