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Mayo Clinic is seeking a Senior Project Manager to lead complex projects that significantly impact the organization. This position requires extensive experience in project management and a thorough understanding of Agile methodologies, with a strong focus on improving patient access and revenue cycle processes. With competitive compensation and comprehensive benefits, this role offers the opportunity to thrive in a dynamic healthcare environment. This position is fully remote, allowing flexibility.
This position will support Patient Access/Prior Authorization or Revenue Cycle Systems Integration and Innovation. Preferred experience in Prior Authorization/Patient Access or IT focus/experience with Epic/Technology related projects.
The Senior Project Manager (PM) works independently, assuming primary responsibility for planning, directing, coordinating and delivering project activities through the entire project life cycle (from initiation through handoff to customer) that are major/complex/business critical. The Senior PM is responsible to lead project objectives and completion on time, on budget, and in conformance to Mayo Clinic project management methodologies and standards.
The Senior PM will lead large projects that have site- or enterprise-level strategic importance. Project work has high to very high risk and risk interdependencies, multiple interrelationships, and may have major costs associated. Responsible for managing established budget. Leads and provides direction in the development and tracking of project budgets. Position requires strict adherence to budget management and guidelines of both the assigned department and the institution. Independently leads problem-solving and decision making activities, within the scope of the project and change management process, taking reasonable and prudent actions to accomplish agreed upon project objectives. Leverages many years of experience to manage extensive projects, and is highly competent in the implementation of project results. Uses advanced negotiations skills that are characterized by innovative thinking.
The use and application of Agile methodologies is important to this role. Many of the items important to an Agile process are not unique to Agile. This individual may be responsible for monitoring scrum processes and scrum meetings. They may work to increase efficiency, motivate the team, and advocate for changes that will ensure quality and timeliness. Leading project teams may include the following not already specified above:
(A) Guiding teams on Agile practices and values to implement critical projects
(B) Assessing maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable
(C) Removing impediments and blockers or guiding the team to do so; escalating to management when appropriate
(D) Building a trusting and safe environment where problems can be raised and resolved
(E) Facilitating getting the work done without coercion, assigning, or dictating the work
(F) Facilitating discussion, decision making, and conflict resolution
(G) Supporting and educating the Product Owner, especially on creating the product backlog and ongoing backlog refinement
May have direct and indirect reports, and be in a position to employ and guide the project staff in a goal-oriented way within projects. The Senior Project Manager leads and demonstrates project-focused culture at Mayo Clinic, and also advises/provides mentorship to other staff regarding project management practices, methods, and standards.
Performs additional job-related functions as detailed by immediate supervisor.
*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
-Bachelor's degree with 10 years’ experience in Project Management and business related activities or Master's degree with 7 years’ experience in Project Management. Education preference: project management, business administration, agile/scrum, management.
-Experience preference:backgrounds including revenue cycleproject management,revenue cycle consulting,patient access/front-end, Epic optimization, business administration,andagile/scrumexperience leading and driving transformational efforts.
-Candidates should also include any certifications they have, which may include but are not necessarily limited toCertified Revenue Cycle Representative (CRCR), Certified Healthcare Financial Professional (CHFP), Certified Specialist Accounting & Finance (CSAF), Certified Specialist Business Intelligence (CSBI), Certified Specialist Payment & Reimbursement (CSPR), Fellow of HFMA (FHFMA),Certified Product Management, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, and/or Certified Scrum Professional (CSP).
Licensure or Certification:
Active (unexpired) Project Management Professional (PMP) certification is required.