Senior Project Manager Pharma Commercial

New York Technology Partners; King of Prussia (PA); Hybrid; USD 131.000 - 193.000; Teilzeit

Zusammenfassung

New York Technology Partners is seeking a Senior Project Manager for Pharma Commercial Operations and IT in King of Prussia, PA. This contract role blends business insight with technology leadership to drive cross-functional initiatives and ensure successful delivery from planning through handover.

The ideal candidate will manage HCP/HCO engagement workflows and payment systems, collaborate with marketing, sales, and IT teams, and guide external partners through complex programs in a global,

Qualifikationen

• 5–7+ years managing complex cross-functional projects in pharma or life sciences.
• Experience delivering tech-enabled commercial initiatives and IT integration.
• Understanding of commercial pharma functions and engagement platforms.

Aufgaben

• Lead multiple global cross-functional projects for Commercial Ops and IT.
• Drive end-to-end execution from initiation to operational handover.
• Manage HCP/HCO engagements and payment solutions like Orion/Medispend.
• Translate business priorities into actionable project plans.
• Liaise between Commercial Ops, IT, sponsors, and external partners.
• Develop & maintain detailed project schedules and RAID logs.
• Governance, steering committees, status reporting to executives.
• Coordinate global workstreams and manage vendor relationships.
• Support change management and strategic business process improvements.

Kenntnisse

Project management

Cross-functional leadership

Pharma knowledge

Business acumen

Stakeholder management

Communication skills

Ausbildung

Bachelor's degree in Business Administration or related

Tools

Microsoft Project

Veeva (pharma platform)

Microsoft 365 / Office Suite

Jobbeschreibung

Job title: Senior Project Manager Pharma Commercial

Location: King of Prussia, PA

Position: Contract

Hybrid role- 2 days onsite in a week

Job Description:

• We are seeking an experienced Senior Project Manager – Commercial Operations & IT to support strategic commercial technology initiatives at our leading global pharmaceutical client.
• This role requires a strong combination of project management expertise, commercial business acumen, and IT understanding to successfully lead complex, cross-functional initiatives from planning through implementation and operational handover.
• The ideal candidate will go beyond traditional project management activities to develop a meaningful understanding of commercial business processes, actively contribute to solution discussions, and serve as a trusted bridge between Commercial Operations, IT teams, business stakeholders, and external implementation partners.
• An immediate priority will be leading initiatives related to Healthcare Professional (HCP) and Healthcare Organization (HCO) paid engagements and payment management systems, including the Orion/Medispend platform. The role will also support broader commercial technology initiatives and business process improvements across the organization.
• Success in this position requires a proactive, business-oriented leader who can anticipate challenges, drive decisions, manage competing priorities, and effectively engage stakeholders at all levels, including senior executives and steering committees.
• This position offers a hybrid work arrangement, with occasional onsite presence expected approximately once per week, depending on project and business needs.

Job Responsibilities

• Lead and manage multiple complex, global, cross-functional projects supporting Commercial Operations and IT strategic priorities.
• Drive end-to-end project execution, including initiation, planning, design, implementation, testing, deployment, and operational handover.
• Lead commercial technology initiatives, including HCP/HCO paid engagement and payment management solutions, ensuring alignment with business objectives, operational requirements, and implementation milestones.
• Develop a strong understanding of pharmaceutical commercial business processes and translate business priorities into actionable project plans and deliverables.
• Serve as a key liaison between Commercial Operations, IT, Global Process Owners, functional leaders, and external technology partners, ensuring business and technical requirements remain aligned.
• Partner with stakeholders across commercial functions, including marketing, sales, field medical, market access, and pricing, to understand workflows, dependencies, and operational impacts.
• Develop and maintain comprehensive project plans using Microsoft Project, including timelines, milestones, scope, resource requirements, dependencies, and critical paths.
• Establish and maintain RAID logs (Risks, Assumptions, Issues, and Dependencies), proactively identifying potential obstacles and driving mitigation and resolution strategies.
• Lead project governance activities, including steering committee meetings, executive-level presentations, stakeholder updates, and project status reporting.
• Communicate project progress, risks, issues, decisions, and escalations clearly and effectively to senior leadership, business stakeholders, and technical teams.
• Facilitate meaningful discussions between business and IT stakeholders, challenging assumptions, clarifying requirements, and supporting informed decision-making.
• Coordinate and prioritize activities across multiple global workstreams to ensure alignment with project objectives, timelines, and business priorities.
• Collaborate with project sponsors and functional leaders to establish project scope, success criteria, resource requirements, and delivery expectations.
• Manage third-party implementation partners, systems integrators, and vendors, ensuring accountability for deliverables, timelines, and quality.
• Oversee project activities related to business process mapping, technology solution design, system integration, testing, qualification, and implementation readiness.
• Identify opportunities to improve commercial business processes, enhance operational efficiency, and maximize the value of technology investments.
• Proactively resolve cross-functional issues, resource conflicts, and competing priorities while maintaining strong stakeholder relationships.
• Support organizational change management, stakeholder readiness, and adoption activities associated with new systems and processes.
• Ensure project documentation, status reports, decision logs, and supporting materials remain accurate, transparent, and accessible.
• Maintain effective relationships with geographically dispersed teams and stakeholders, promoting collaboration, accountability, and successful project outcomes.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Life Sciences, or a related discipline, or equivalent relevant professional experience.
• 5–7+ years of experience managing complex, cross-functional projects using formal project management methodologies, tools, and governance frameworks.
• Strong experience delivering technology-enabled business initiatives within complex global organizations.
• Pharmaceutical or life sciences industry experience is strongly preferred, particularly within Commercial Operations or Commercial IT.
• Understanding of pharmaceutical commercial functions such as marketing, sales, field medical, market access, pricing, or HCP/HCO engagement management is highly desirable.
• Experience supporting HCP/HCO engagement, transparency, or payment management platforms, particularly Orion/Medispend, is preferred. Experience with comparable platforms or related commercial compliance workflows will also be considered.
• Demonstrated ability to understand business processes, engage in functional discussions, and connect business needs with practical technology solutions.
• Proven experience managing the full project lifecycle, including project planning, execution, risk management, testing, deployment, and transition to business operations.
• Strong proficiency with Microsoft Project, including the development and management of detailed project schedules, resource plans, milestones, and dependencies.
• Experience managing project governance, steering committees, RAID logs, executive status reporting, and senior stakeholder communications.
• Demonstrated success managing multiple global workstreams, cross-functional dependencies, competing priorities, and geographically dispersed project teams.
• Ability to collaborate effectively with business and IT stakeholders, translate complex technical concepts into business terms, and facilitate decisions across diverse functional groups.
• Experience managing external vendors, technology implementation partners, and third-party systems integrators.
• Familiarity with enterprise technology implementations, system integrations, process mapping, testing, and business readiness activities.
• Experience with Veeva or other pharmaceutical commercial technology platforms is desirable.
• Experience delivering commercial digital transformation initiatives, enterprise collaboration tools, or workflow automation solutions is beneficial.
• Working knowledge of Microsoft 365 Copilot or similar AI-enabled productivity tools is a plus.
• Project management certifications such as PMP, PRINCE2, or equivalent formal training are desirable.
• Excellent communication, presentation, facilitation, stakeholder management, and interpersonal skills, with the ability to influence at both executive and operational levels.
• Strong business acumen, critical thinking, problem-solving, and decision-making capabilities.
• Self-directed, proactive, and results-oriented, with the ability to anticipate challenges, take ownership, and drive initiatives forward without requiring extensive oversight.
• Ability to work effectively in a global, matrixed environment while building trusted relationships across business functions, IT teams, and external partners.
• Willingness and ability to work in a hybrid arrangement with occasional onsite presence, approximately once per week, based on business needs.