Senior Project Manager - IT Shared Services

Boardroom Appointments; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Boardroom Appointments is seeking an experienced IT Project Manager to lead complex initiatives across global business units. You will oversee PMO governance, manage RICEFW components, and coordinate multi-language teams while ensuring alignment with strategic objectives.

Ideal candidates bring 8+ years in IT management with 5+ years in project management, strong leadership, and a track record of delivering on schedule and within budget.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 8+ years of IT management experience including 5+ years in project management.
• Strong leadership with ability to guide teams to meet objectives.
• Knowledge of RICEFWs, interdependencies across projects, and global programs.
• Experience with multiple BUs across locations and languages.
• Reporting capabilities including dashboards.
• PM framework familiarity (PMP/PRINCE2) a plus.
• Knowledge of CSV processes and pharmaceutical industry preferred.
• Awareness of COBIT, ISO9001/GAMP, and shared services models is advantageous.

Responsibilities

• Maintain and monitor project plans, schedules, budgets, and expenditures.
• Identify dependencies and critical path; manage risks and issues.
• Schedule meetings and record decisions; update governance documents.
• Prepare documentation for internal teams and stakeholders.
• Monitor progress and address potential issues; act as PM contact.
• Organize stakeholder meetings and distribute minutes.
• Ensure documentation aligns with frameworks and project needs.
• Document risks, issues and follow up on corrective actions.
• Keep key stakeholders informed (GDT OpCo, Quality Manager, ServiceNow Owner).
• Build out Statements of Work with subject matter experts; maintain PM tools.

Skills

Leadership

Project management

Stakeholder management

Risk and issue management

Governance and documentation

Communication

Education

Bachelor's degree in Computer Science/Information Systems or related field

Tools

MS Project

Governance tools

Job description

Minimum requirements:

• Bachelors degree in Computer Science, Information Systems, or related field required.
• At least 8 years of experience in IT management, including 5+ years of project management experience
• Strong leadership skills and ability to lead teams to achieve project objectives
• .RICEFWs ( Reports, Interfaces, Conversions , Enhancements, Forms , Workflows)
• Interdependency to existing Projects
• Multiple BUs across different locations globally, Multiple languages
• Multiple vendor contracts/partnerships
• Reporting capability, including dashboards
• Capability : Organizational design , SLA Definition, Target Operating Model
• definition, Global Service Catalogue
• General project management understanding and experience (PMP / PRINCE2
• certification is a plus)
• Project administration knowledge and experience.
• Knowledge of Computer Systems Validation (CSV) process is preferred
• Knowledge of and experience in Pharmaceutical industry is preferred
• Additional beneficial knowledge:
• COBIT frameworks
• Quality ISO9001 / GAMP
• Shared Services Models

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Identification and managing of Project dependencies and Critical Path
• Scheduling regular meetings and recording decisions (e.g. assigned tasks and next steps)
• Update project management governance documents
• Prepare and provide documentation to internal teams and key stakeholders
• Monitor project progress and address potential issues
• Act as the point of contact for all participants
• Organizing, attending, and participating in stakeholder meetings
• Documenting and following up on important actions and decisions from meetings
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for the project
• Document project risks and issues and follow-up on feedback and solutions
• Ensure that all key stakeholders stay informed and are considered when required, e.g., GDT OpCo, Quality Manager and the ServiceNow Owner
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
• Create a project management calendar for fulfilling each goal and objective
• Build out Statement of Work for projects with the relevant subject matter experts
• Updating the Project Management Tracking and Monitoring Tools, where required