Senior Project Manager: Cross-Functional Initiatives

U.S. Bank; Fargo (ND); On-site; USD 98,000 - 116,000; Full time

Job summary

U.S. Bank is seeking a Project Manager to lead complex, cross-functional initiatives within CSC operations, including 24-Hour Banking and contact center projects.

You will plan, execute, and implement programs with minimal oversight, coordinating dependencies across multiple teams and delivering concise executive updates. The role requires strong communication, agile adaptability, and proven ability to drive decisions while managing risks and governance forums.

Qualifications

• Bachelor's degree or equivalent work experience.
• Eight to ten years of project management experience.
• Advanced project-management experience, end-to-end ownership with limited oversight.

Responsibilities

• Lead complex, cross-functional business and technology initiatives from initiation through completion.
• Build and maintain integrated project plans, milestones, dependencies, and project documentation.
• Coordinate multiple workstreams and working groups across CSC operations, contact center, and technical teams.
• Drive stakeholder alignment and influence partners across functions to move initiatives forward.
• Facilitate decision-making, status reviews, and governance forums.
• Identify and proactively manage risks, issues, exceptions, dependencies, and escalations.
• Create clear project narratives, executive-level updates, and PowerPoint presentations.
• Present project progress, decisions, risks, and recommendations to senior leaders and independently lead related discussions.
• Work effectively across traditional project-management and Agile environments.
• Support implementation, user readiness or training, and evaluation of project outcomes, as applicable.

Skills

Project management

Stakeholder management

Jira

Smartsheet

Executive communication

Agile

Data analysis

Education

Bachelor's degree or equivalent

Tools

Jira

Smartsheet

Job description

U.S. Bank is seeking a Project Manager to lead complex, cross-functional initiatives within CSC operations, including 24-Hour Banking and contact center projects.

You will plan, execute, and implement programs with minimal oversight, coordinating dependencies across multiple teams and delivering concise executive updates. The role requires strong communication, agile adaptability, and proven ability to drive decisions while managing risks and governance forums.