Senior Project Manager, Advanced Service Operations

Stryker; San Jose (CA); On-site; USD 130,000 - 216,000; Full time

Job summary

A leading medical technology company is seeking a Senior Project Manager to spearhead service capabilities for new products. This role entails close collaboration with leadership stakeholders, ensuring project objectives are met on time and within budget while maintaining quality standards. Candidates should possess extensive project management experience, a Bachelor’s degree, and ideally hold a PMP certification. The ideal individual will thrive in a fast-paced environment and excel in influencing stakeholders across various departments, ultimately helping to improve healthcare outcomes.

Benefits

Medical and prescription drug insurance

Dental insurance

Vision insurance

401(k) plan

Employee Stock Purchase Plan

Qualifications

• 6+ years of project management experience.
• Ability to manage priorities independently.
• Strong organizational skills and team engagement.

Responsibilities

• Lead planning and execution of service capabilities for new products.
• Coordinate strategies and deliverables with cross-functional teams.
• Develop stakeholder engagement and communication plans.

Skills

Project Management

Change Management

Analytical Skills

Problem-Solving

Communication

Education

Bachelor's degree

PMP certification

Master's degree

Job description

Senior Project Manager, Advanced Service Operations

Join to apply for the Senior Project Manager, Advanced Service Operations role at Stryker

Senior Project Manager, Advanced Service Operations

Join to apply for the Senior Project Manager, Advanced Service Operations role at Stryker

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• Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Motivated product launchers. People who bring strategic direction and drive for execution to ensure products are developed and launched with precision while keeping the project team highly inspired and motivated.
  
  

Who we want:

• Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Motivated product launchers. People who bring strategic direction and drive for execution to ensure products are developed and launched with precision while keeping the project team highly inspired and motivated.
  
  

What you will do:

As the Senior Project Manager, Advanced Service Operations, you will lead our ProCare team in the planning and execution of service capabilities for new products. This role requires you to work closely with Business Unit leadership stakeholders to ensure project objectives are appropriate, required project resources (budget and people) are allocated, and project risks are mitigated. You will be responsible for ensuring that project objectives are delivered on-time, within budget, and meet quality standards.

Technical Responsibilities

• Collaborate with ProCare leadership, Divisional PMO and Cross Functional partners to define, manage and own service launches for new product development.
• Develop and manage the detailed project/program Gantt chart. Analyze critical path, major workstreams, interdependencies, and intersecting milestones. Own the project/program schedule, create a shared vision for project team, and monitor plan vs. actual.
• Manage multiple projects to set up service for newly launched products.
• Act as the liaison between ProCare, the Divisional PM and Cross-Functional partners to ensure service strategy alignment and successful service launches.
• Coordinate within ProCare to define strategy, determine deliverables, assign resources, and align on priorities.
• Develop a Stakeholder engagement and communication plan for the projects, based on the identification, analysis and understanding of Stakeholder expectations and requirements.
• Establish priorities, imparting a sense of urgency and importance to the team while using project management tools and techniques to support the delivery of new products per cost and time commit
  
  

Knowledge and Capabilities:

• Build successful working relationships with internal and external personnel in various departments.
• Understand medical device quality system(s) and is accustomed to working in a regulated field.
• Drive results in support of the business, even in the face of demanding timelines.
• Can influence without direct authority in a way that makes others want to be on their team.
• Can understand and communicate how goals fit into broader organizational goals and prioritize tasks/schedule accordingly.
• Keeps the customer at the heart of what we do.
• Growth mindset – willingness & ability to learn quickly and adapt to a changing environment.
  
  

What you need:

Minimum Qualifications:

• Bachelor’s degree
• Minimum 6+ years of successfully demonstrated project management and/or engineering experience
  
  

Preferred qualifications:

• PMP certification
• Master's degree
• Successful track record in the development, commercialization and sustainment of products
• Ability to communicate and influence stakeholders at all levels of the organization.
• Ability to bring together multiple functions as a cohesive team & cultivate high team engagement.
• Strong organizational, change management, problem-solving, and analytical skills.
• Ability to manage priorities and workflow independently; sets direction for cross functional teams.
• Demonstrated track record of delivering results on complex projects and/or program of projects.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  
  

$130,700 - $215,300 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Medical Equipment Manufacturing

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