Senior Project Manager

GTT; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

GTT is seeking an experienced Senior Project Manager to lead large, complex customer solutions across global networking and managed services. You will own projects from pre-sales through to handover, coordinating cross‑functional teams and ensuring governance and budget controls.

This role offers visibility and learning within a collaborative, client‑focused environment, with opportunities to influence delivery practices and drive continuous improvement across project management.

Qualifications

• Degree qualification or significant professional IT experience.
• 5+ years of Project Management experience in ISP Managed Services or ICT.
• Experience managing budgets up to $5M+
• Experience leading large, complex customer programmes involving multiple stakeholders and delivery teams.
• Strong governance, risk management, change control, and stakeholder management experience.
• Experience using Microsoft Project and structured project management methodologies.
• Excellent written and verbal communication skills.
• Experience in Telecommunications or complex B2B services environments.
• Experience with SD-WAN and Security solutions.

Responsibilities

• Manage projects valued up to and above $5M across a range of technology and managed service solutions.
• Typically manage up to three concurrent projects, depending on size and complexity.
• Own projects throughout the full lifecycle, from pre-sales engagement through to operational handover.
• Establish and lead Project Boards and virtual project teams, including the management of other Project Managers where required.
• Act as the primary point of contact for all project communications and stakeholder engagement.
• Facilitate regular internal and customer project meetings, including weekly status reviews.
• Produce and maintain project status reports and governance documentation.
• Develop and maintain Project Initiation Documents, including project scope and customer critical success factors.
• Monitor project progress using project tracking tools, Microsoft Project, and established project management methodologies.
• Identify, manage, and mitigate project risks, issues, actions, and dependencies.
• Manage project budgets, cost tracking, and forecasting activities.
• Ensure adherence to change control procedures and project governance requirements.
• Produce customer-specific documentation where required.
• Track and report project effort against contracted services.
• Support quality assurance activities and governance reviews throughout project delivery.
• Manage project escalations and facilitate timely resolution of issues.
• Contribute to the development and improvement of project management methodologies, templates, and best practices.
• Support product launches and knowledge sharing across the Project Management team.
• Mentor and support junior members of the Project Management function.
• Partner with Bid Management teams to support large and complex customer opportunities.

Skills

Project management

Stakeholder management

Budgeting

Risk management

Communication

Leadership

Education

Degree qualification or significant IT experience

Tools

Microsoft Project

Job description

Grow Your Career with GTT!

Join GTT to be part of a global mission to simply and securely connect people and data through innovative, AI-driven solutions. We empower curious, adaptive professionals to take ownership of their work, offering a culture where your ideas have a visible, real-world reach. If you are energized by complex challenges and a supportive team that lifts each other up, GTT is the place to build a rewarding career.

Lead the delivery of complex, high-value technology programmes that create meaningful outcomes for enterprise customers across global networking and managed services environments.

We are looking for an experienced Senior Project Manager to join our Project Management team and take ownership of the successful delivery of large and complex customer solutions. Working across multiple stakeholders, internal teams, and third-party partners, you will manage projects throughout their full lifecycle, from pre-sales engagement and design through to operational handover. This is an excellent opportunity to play a pivotal role in delivering strategic customer initiatives while helping to drive continuous improvement across project management practices.

Key Responsibilities

• Manage projects valued up to and above $5M across a range of technology and managed service solutions.
• Typically manage up to three concurrent projects, depending on size and complexity.
• Own projects throughout the full lifecycle, from pre-sales engagement through to operational handover.
• Establish and lead Project Boards and virtual project teams, including the management of other Project Managers where required.
• Act as the primary point of contact for all project communications and stakeholder engagement.
• Facilitate regular internal and customer project meetings, including weekly status reviews.
• Produce and maintain project status reports and governance documentation.
• Develop and maintain Project Initiation Documents, including project scope and customer critical success factors.
• Monitor project progress using project tracking tools, Microsoft Project, and established project management methodologies.
• Identify, manage, and mitigate project risks, issues, actions, and dependencies.
• Manage project budgets, cost tracking, and forecasting activities.
• Ensure adherence to change control procedures and project governance requirements.
• Produce customer-specific documentation where required.
• Track and report project effort against contracted services.
• Support quality assurance activities and governance reviews throughout project delivery.
• Manage project escalations and facilitate timely resolution of issues.
• Contribute to the development and improvement of project management methodologies, templates, and best practices.
• Support product launches and knowledge sharing across the Project Management team.
• Mentor and support junior members of the Project Management function.
• Partner with Bid Management teams to support large and complex customer opportunities.

Essential Experience

• Degree qualification or significant professional experience within an IT environment.
• 5+ years Project Management experience within an ISP Managed Services, Enterprise Networking, or ICT environment.
• Experience managing project budgets up to and above $5M.
• Experience leading large, complex customer programmes involving multiple stakeholders and delivery teams.
• Strong project governance, risk management, change control, and stakeholder management experience.
• Experience using Microsoft Project and structured project management methodologies.
• Excellent written and verbal communication skills.
• Proven ability to build strong cross-functional relationships and influence stakeholders at all levels.
• Experience managing project forecasting, budgeting, reporting, and escalation processes.
• Strong organisational, prioritisation, and time management skills.
• Experience mentoring and supporting junior project management professionals.
• Experience in Telecommunications, Technology, or complex B2B services environments.
• Experience with SD-WAN and Security solutions.

Nice to have

• Prince II Practitioner, APMP, or another recognised project management qualification.
• Additional business qualifications.

Why Join GTT?

At GTT, you’ll join a global, collaborative culture built around ownership, customer focus and continuous learning.

• Adaptive mindset : We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.

• Collective impact : Wetreat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborateopenlyand with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot.

• Customer ownership : We own our customers’ success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT’s competitive edge.

You’ll have the opportunity to make a visible impact, grow your career and help shape how GTT delivers value to enterprise customers worldwide.