Senior Project Manager

Infobahn Softworld Inc; Santa Clara (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Infobahn Softworld Inc. seeks a Contract Senior Project Manager to lead high-impact initiatives in Global Travel Operations and Corporate Finance.

You will own milestone delivery, risk mitigation, and cross-functional coordination across Travel, Finance, Legal, HR, and IT for scale; including a Corporate Card program rollout and a ServiceNow Travel Desk implementation. The role requires 10+ years of enterprise PM experience, strong governance and stakeholder management, and onsite collaboration

Qualifications

• 10+ years of enterprise project/program management experience.
• Experience with corporate card rollouts and travel/finance tech implementations.
• Direct experience with Amex Corporate Card programs and TMC sourcing.
• Strong governance, RAID, dashboards, and vendor accountability.
• Executive communication and stakeholder management in matrixed enterprise environments.
• Certifications: PMP, PgMP, or equivalent project management certification preferred.
• Onsite work in Santa Clara, CA.

Responsibilities

• Lead project roadmaps, governance, and end-to-end rollout for corporate card enhancements and global footprint expansion.
• Drive cross-functional alignment across Finance, Treasury, Legal, HR, and Travel leadership on governance, internal controls, and user policies.
• Author program roadmaps, risk assessments, status reports, adoption frameworks, and training documentation.
• Manage milestone tracking, RAID logs, and executive delivery checkpoints through completion.
• Manage end-to-end deployment of a ServiceNow-based Travel Desk solution from initial requirements through go-live and hypercare.
• Coordinate User Acceptance Testing (UAT), change management strategies, and end-user readiness programs.
• Monitor release schedules, technical dependencies, and system stabilization metrics.
• Oversee vendor transition roadmaps, service-level operational readiness, and cutover tracking.
• Foster alignment between Global Procurement, Legal, Finance, and external vendor teams.

Skills

Project management

Enterprise programs

Governance

Stakeholder mgmt

Vendor management

Risk management

PMO

Amex Card programs

ServiceNow

Tableau

Power BI

Looker

SAP Concur

Coupa

Tools

ServiceNow

Tableau

Power BI

Looker

SAP Concur

Coupa

Job description

Senior Project Manager – Global Travel Operations & Corporate Card Programs

Job Title: Senior Project Manager

Position Type: Contract (Up to 12 Months with extension potential)

Experience Level: 10+ Years

Domain: Global Travel, Finance Operations, Enterprise Systems

Job Overview

A leading global technology enterprise is seeking an experienced Contract Senior Project Manager to drive several time-bound, high-impact strategic initiatives across Global Travel Operations and Corporate Finance.

Operating as an independent project leader, you will own milestone delivery, risk mitigation, and cross-functional coordination for three major enterprise workstreams:

• Global Travel Management Company (TMC) RFP & Transition
• ServiceNow Travel Desk Implementation

Scope of Work & Responsibilities

1. Corporate Card Program

• Lead project roadmaps, governance, and end-to-end rollout for corporate card enhancements and global footprint expansion.
• Drive cross-functional alignment across Finance, Treasury, Legal, HR, and Travel leadership on governance, internal controls, and user policies.
• Author program roadmaps, risk assessments, status reports, adoption frameworks, and training documentation.
• Manage milestone tracking, RAID logs, and executive delivery checkpoints through completion.

2. ServiceNow Travel Desk Implementation

• Manage end-to-end deployment of a ServiceNow-based Travel Desk solution from initial requirements through go-live and hypercare.
• Partner with IT, HR, Travel operations, and third-party vendors on workflow automation, service catalog design, and data integrations.
• Coordinate User Acceptance Testing (UAT), change management strategies, and end-user readiness programs.
• Monitor release schedules, technical dependencies, and system stabilization metrics.
• Manage project deliverables for global Travel Management Company sourcing, evaluation, and selection.
• Coordinate project timelines, scorecards, stakeholder reviews, and procurement governance gates.
• Oversee vendor transition roadmaps, service-level operational readiness, and cutover tracking.
• Foster alignment between Global Procurement, Legal, Finance, and external vendor teams.

Required Skills & Qualifications

• 10+ years of formal project/program management experience delivering complex, enterprise-wide transformation programs.
• Proven background managing Corporate Card rollouts, corporate travel operations, or finance technology implementations.
• Direct experience with American Express (Amex) Corporate Card programs and TMC sourcing/transitions strongly preferred.
• Deep proficiency in enterprise project governance: RAID management, dependency mapping, executive dashboarding, and vendor accountability.
• Strong ability to translate complex business workflows into structured technical milestones.
• Superb executive communication, presentation, and stakeholder-management capabilities in matrixed enterprise environments.
• Certifications: PMP, PgMP, or equivalent project management certification preferred.
• Work Location: Must be available for onsite collaboration in Santa Clara, CA based on program and stakeholder needs.

Preferred / Nice-to-Have Skills

• Hands-on familiarity with travel and expense tools (SAP Concur, Coupa) and ServiceNow workflows.
• Exposure to reporting and BI analytics workstreams utilizing Tableau, Power BI, or Looker.
• Experience leveraging modern AI productivity tools to accelerate PM deliverables and reporting.
• Prior track record supporting Fortune 500 technology companies.