Senior Project Manager

State of North Carolina; North Carolina; On-site; USD 115,000 - 125,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) is seeking an IT Project Manager II (NS) to lead high visibility enterprise IT initiatives. You will drive projects from initiation through closure, managing scope, schedule, budgets, risks, and stakeholder communications across cross-divisional efforts such as ServiceNow, Salesforce, and Microsoft platforms.

The role requires experience delivering complex projects, facilitating governance, and knowledge of DHHS structures.

Qualifications

• Bachelor’s degree in Computer Science or a related IT field, Business Administration, Project Management, or closely related degree.
• Four years of experience in IT project management or technical project management related work.

Responsibilities

• Lead high visibility enterprise IT projects across DHHS.
• Manage scope, schedule, budgets, risks, and stakeholder communications.
• Facilitate project meetings, executive steering committees and governance councils.

Skills

Project management

Stakeholder communication

Budget management

Governance facilitation

Vendor management

Education

Bachelor's degree in IT/related field

Tools

ServiceNow

Salesforce

Microsoft 365

Job description

Agency

Dept of Health and Human Services

Division

SEC OFFICE - INFO TECH - NC FAST

Job Classification Title

IT Project Manager II (NS)

Position Number

60038210

Grade

DT12

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Digital Foundation unit is seeking a Senior Project Manager to lead high visibility enterprise IT initiatives that support shared platforms and services across DHHS. In this role, you will drive projects from initiation through closure. You will manager scope, scheduled, budgets, risks, and stakeholder communications from cross-divisional technology efforts such as enterprise platform implementations (e.g., ServiceNow, Salesforce, and Microsoft), governance program roll-outs, and emerging technology initiatives.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $105,341.00 - $184,345.00

Recruitment Range: $115,000.00 - $125,000.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated success delivering high visibility projects from initiation through close-out while controlling scope, schedule, and budget.
• Demonstrated experience facilitating project meetings, executive steering committees and governance councils, including agenda, materials, meeting minutes, and status dashboard preparation for senior leadership.
• Knowledge of DHHS organizational structures and interdependencies across business, technical legal, contracts, and security functions
• Demonstrated knowledge of contract structures and procurement processes with skill managing vendor relationships, contractual and procurement roadblocks, and risks.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds.

This Position Is Required To Report Onsite In Raleigh, NC For Its Duties

Internal Posting- This Is An Internal Posting Open Only For Current North Carolina Department Of Health And Human Services Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees.

About the Office of the Secretary:

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About the NCDHHS Information Technology Division:

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran’s Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION:

If there are any questions about this posting, please contact Talent Acquisition at DHHS Workday Support Form.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in Computer Science or a related IT field, Business Administration, Project Management, or closely related degree from an appropriately accredited institution and four years of experience in IT project management or technical project management related work;

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.