Senior Project Manager

Login Consulting

Irvine (CA)

Hybrid

USD 110,000 - 165,000

Full time

14 days+

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Job summary

Login Consulting in Irvine, CA, seeks a Sr. PM/OCM & Training Lead for a 6-12+ month contract. This hybrid role requires 2-3 on-site days weekly to coordinate with Business, Operations, IT, Digital, Training, and Vendor teams during the LOS Modernization program.

You will drive organizational change management, business readiness, communications, training strategy, and materials for a Salesforce-based Loan Origination System, building end-user guides, job aids, e-learning, and adoption metrics.

Qualifications

  • Bachelor's degree in business, Organizational Development, Communications, Education, HR, or related field.
  • 8+ years of experience leading Organizational Change Management initiatives.
  • 5+ years of experience developing enterprise training materials and learning content.
  • Experience supporting large-scale technology transformation programs.
  • Strong communication, facilitation, and presentation skills.
  • Experience managing multiple stakeholder groups and competing priorities.

Responsibilities

  • Lead OCM strategy for the LOS Modernization program.
  • Conduct stakeholder impact and readiness assessments.
  • Identify organizational, process, role, and technology impacts.
  • Develop mitigation plans for change resistance and adoption risks.
  • Create and maintain change management roadmaps and readiness metrics.
  • Partner with leaders to champion organizational adoption.
  • Lead business readiness planning and execution across impacted areas.
  • Coordinate readiness assessments and go-live preparedness reviews.
  • Develop program communications, executive updates, and FAQs.
  • Design training strategy, curriculum, and learning framework.
  • Create role-based training plans for end users, managers, and operations.
  • Develop instructor-led materials, guides, job aids, e-learning content.
  • Measure training effectiveness and user adoption; track readiness metrics.
  • Engage with SMEs and vendors to ensure aligned delivery.

Skills

OCM leadership
Training development
Stakeholder management
Change impact
Communications strategy
Learning content

Education

Bachelor's degree

Tools

Salesforce
LMS platforms
E-learning tools

Job description

A leading Automotive Finance company, located in Irvine, CA, is seeking a Sr. PM/ OCM & Training Lead for a 6-12+ month contract role. This is a hybrid role that requires 2-3 days a week on-site.

Position Summary

The OCM & Training Lead will be responsible for leading all Organizational Change Management (OCM), business readiness, communications, training strategy, and training material development activities for the LOS Modernization Program.

This role will work across Business, Operations, IT, Digital, Training, and Vendor teams to ensure impacted users are prepared for process, system, and organizational changes resulting from the implementation of the new Salesforce-based Loan Origination System.

The ideal candidate will have extensive experience leading change initiatives for large-scale transformation programs and developing end-user training materials, job aids, communications, and learning content.

Key Responsibilities
Organizational Change Management
  • Develop and execute the overall change management strategy for the LOS Modernization Program.
  • Conduct stakeholder impact assessments and readiness assessments.
  • Identify organizational, process, role, and technology impacts.
  • Develop mitigation plans to address change resistance and adoption risks.
  • Create and maintain change management plans, roadmaps, and readiness metrics.
  • Partner with business leaders to champion organizational adoption.
Business Readiness
  • Lead business readiness planning and execution across all impacted business areas.
  • Coordinate readiness assessments and go-live preparedness reviews.
  • Identify process, policy, procedure, and operational changes required to support the new LOS platform.
  • Ensure all business units are prepared for deployment and adoption.
Communications Management
  • Develop and execute program communication strategies.
  • Create executive communications, newsletters, status updates, FAQs, and stakeholder messaging.
  • Build communication plans tailored to various stakeholder groups.
  • Coordinate project announcements, leadership updates, and business engagement activities.
  • Develop the overall training strategy, curriculum, and learning framework.
  • Create role-based training plans for end users, managers, operations teams, and support teams.
  • Define training schedules, delivery methods, and success measures.
  • Coordinate training environments and training logistics.
Training Material Development

The OCM & Training Lead will be responsible for developing or overseeing the creation of:

  • Instructor-led training materials
  • Participant guides
  • Job aids
  • Quick reference guides
  • Standard operating procedures (SOPs)
  • E-learning content
  • System simulations
  • Process flow documentation
  • Knowledge articles
  • FAQs
  • Business process documentation
  • Release communications
  • Adoption toolkits
Training Delivery & Adoption
  • Facilitate instructor-led training sessions and workshops.
  • Coordinate train-the-trainer activities.
  • Measure training effectiveness and user adoption.
  • Collect feedback and adjust training materials as needed.
  • Track training completion and readiness metrics.
Stakeholder Engagement
  • Partner closely with business leaders, operations teams, SMEs, and vendors.
  • Facilitate stakeholder workshops and change impact sessions.
  • Support leadership alignment on organizational readiness decisions.
  • Act as a trusted advisor to executives regarding change risks and adoption strategies.
Required Qualifications
  • Bachelor's degree in business, Organizational Development, Communications, Education, HR, or related field.
  • 8+ years of experience leading Organizational Change Management initiatives.
  • 5+ years of experience developing enterprise training materials and learning content.
  • Experience supporting large-scale technology transformation programs.
  • Strong communication, facilitation, and presentation skills.
  • Experience managing multiple stakeholder groups and competing priorities.
Preferred Qualifications
  • Financial Services, Banking, Lending, or Automotive Finance experience.
  • PMP certification.
  • Experience with LMS platforms and e-learning development tools.
  • Experience creating video-based and self-service learning content.
Change Management
  • Stakeholder Impact Assessment
  • Change Readiness Assessment
  • Business Readiness Plan
Communications
  • Executive Communications
  • Program Newsletters
  • Stakeholder Communications
  • FAQs
Training
  • Training Schedule
  • Instructor Guides
  • Participant Guides
  • Job Aids
  • Quick Reference Materials
  • Process Documentation
  • E-Learning Modules
  • Training Videos
  • Knowledge Articles
Readiness & Adoption
  • Business Readiness Assessments
  • Go-Live Readiness Reports
  • Training Completion Metrics
  • Adoption Reporting
  • Post-Go-Live Support Plans
Key Success Metrics
  • End-user training completion rates
  • Business readiness milestones achieved
  • Reduction in post-go-live support issues
  • Successful deployment readiness assessments
  • Achievement of targeted adoption goals
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