Senior Project Manager

OLR; Cleveland (OH); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation and holidays

Health and wellness benefits

Professional development and learning

Flexible work arrangements

Job summary

OLR is seeking a Senior Project Manager to lead large-scale Oracle Retail and omnichannel implementations. You will guide cross-functional teams across regions, manage scope, timelines, and budgets, and ensure delivery excellence and high client satisfaction.

The role requires strong leadership, stakeholder management, and deep knowledge of software delivery lifecycles (Agile, Waterfall or Hybrid). Travel to support global projects may be required.

Qualifications

• Bachelor’s degree in Business, CS, Information Systems or related field (Master’s preferred).
• 8+ years IT/software project management experience, including 5+ years in large-scale Oracle Retail implementations.
• Proven track record delivering complex multi-country projects on time and budget.
• Demonstrated leadership of cross-functional and distributed teams in a global delivery environment.
• Strong understanding of software delivery lifecycles (Agile/Waterfall/Hybrid).
• Excellent stakeholder and client management, including C-level interactions.
• PM certifications such as PMP, Prince2 preferred.
• Willingness to travel domestically and internationally.

Responsibilities

• Lead planning, execution, and governance of large-scale Oracle Retail implementations.
• Define/manage scope, deliverables, timelines, and budgets to meet objectives.
• Establish governance with risk, issue, and change management.
• Oversee plans and KPI progress, applying corrective actions as needed.
• Ensure documentation, reporting, and communication meet standards.
• Serve as primary liaison for senior client stakeholders and executives.
• Lead executive meetings and steering committees on status and strategy.
• Collaborate with internal leaders and technical teams to align outcomes with goals.
• Mentor multi-disciplinary regions and foster accountability and continuous improvement.
• Manage budgets, forecasts, and profitability with transparent reporting.
• Identify opportunities for additional services and scope expansion.
• Apply OLR methodologies, quality standards, and best practices.
• Capture lessons learned and champion process improvements and agile delivery.

Skills

Leadership

Stakeholder management

Project management

Oracle Retail

Agile/Hybrid

MS Project/Jira/Confluence

PMP/Prince2

Travel readiness

Education

Bachelor's degree

Master's preferred

Tools

MS Project

Jira

Confluence

MS Office

Job description

About Us:

OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering and supporting Oracle Retail solutions for international omnichannel retailers and some of the world’s most recognized brands.

OLR is a global technology consulting company that partners with leading retailers and brands to deliver innovative commerce and supply chain solutions. With team members located across North America, Europe, Asia, and Latin America, we combine global expertise with local knowledge to support clients around the world.

The Role:

The Senior Project Manager plays a crucial role in the successful delivery of large-scale Oracle Retail and omni-channel implementation projects. This position requires a proven leader capable of managing complex, multi-stream programs while aligning stakeholders and ensuring projects are delivered on time, within scope, and on budget, all while maintaining the highest levels of client satisfaction.

Operating within a global delivery environment, the Senior Project Manager will lead cross-functional teams across multiple regions, ensuring consistency in execution and adherence to OLR's delivery methodologies. This role demands strong commercial awareness, effective stakeholder management skills, and a comprehensive understanding of the software delivery lifecycle.

In this role,you'll:

• Lead the planning, execution, and governance of large-scale Oracle Retail or enterprise technology implementations.

• Define and manage project scope, deliverables, timelines, and budgets to meet client and internal objectives.

• Establish robust project governance, ensuring effective risk, issue, and change management.

• Oversee project plans and progress against KPIs, applying corrective actions where needed.

• Ensure all documentation, reporting, and communication meet OLR and client standards.

• Serve as the primary liaison for senior client stakeholders, building trusted, long-term relationships.

• Lead executive meetings and steering committees, ensuring clear communication of status and strategy.

• Collaborate with internal leaders, consultants, and technical teams to align project outcomes with business goals.

• Lead, mentor, and motivate multi-disciplinary teams across regions, fostering accountability and continuous improvement.

• Manage budgets, forecasts, and profitability, ensuring financial transparency and alignment with delivery milestones.

• Identify and pursue opportunities for additional service offerings and scope expansion.

• Ensure consistent application of OLR methodologies, quality standards, and best practices.

• Capture lessons learned and champion continuous process improvements and agile delivery principles.

Experience & Qualifications:

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field (Master’s preferred).

• 8+ years of experience in IT or software project management, including 5+ years managing large-scale enterprise Oracle Retail implementations.

• Proven track record of delivering complex, multi-country or multi-phase technology projects on time and within budget.

• Demonstrated leadership of cross-functional and distributed teams in a global delivery environment.

• Strong understanding of software delivery lifecycles (Agile, Waterfall, or Hybrid) and PM best practices.

• Exceptional stakeholder and client management skills, including experience with C-level executives.

• Excellent analytical, organizational, and communication abilities.

• Commercially astute with experience in project financial management and forecasting.

• Advanced proficiency with Microsoft Project, Jira, Confluence, and MS Office suite.

• PMP, Prince2, or Agile Project Management certification strongly preferred.

• This role may require domestic and international travel to support project delivery across regions.

Preferred Qualifications:

• Strategic thinking and problem-solving with a results-driven mindset.

• Confident communicator with excellent presentation and negotiation skills.

• Adaptable, calm under pressure, and able to make decisive judgments in dynamic environments.

• Proven ability to balance multiple priorities and manage competing demands.

• Passionate about quality, process improvement, and delivering client success.

Why join OLR?

• Make a global impact by contributing to retail transformation projects across regions.

• Collaborate with international teams across UK, Portugal, US, Canada, Mexico, India.

• Grow your career through structured training, professional development, and career progression opportunities.

• Join a certified Great Place to Work with a culture that values collaboration, innovation, and community.

Benefitsyou’ll enjoy:

We offer a competitive benefits package designed to support your health, well-being, and work-life balance. Benefits vary by country and may include:

• Competitive compensation

• Paid vacation and holidays

• Health and wellness benefits

• Professional development and learning opportunities

• Flexible work arrangements (where applicable)

Please note: Specific benefits and eligibility vary by country and are discussed during the hiring process.