Senior Project Manager

ADVANCED NETWORK MANAGEMENT INC; Clayton (NM); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off

Flexible Spending Account

Employee Recognition Rewards

Career training

Job summary

ADVANCED NETWORK MANAGEMENT INC is seeking a Senior Project Manager to oversee IT infrastructure projects and ensure client success against business outcomes. You will deliver professional services, manage project plans, and coordinate cross-functional teams including clients, vendors, and engineering groups.

Role requires 3–5 years in client-facing roles and 2–3 years managing technology projects, with proficiency in waterfall, hybrid, and agile methodologies.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3–5 years of experience in client-facing roles.
• 2–3 years of experience managing Technology Projects.
• Knowledge of waterfall, hybrid, and agile methodologies.
• Strong communication and relationship-building skills.

Responsibilities

• Oversee IT infrastructure projects and ensure client success against business outcomes.
• Deliver professional services to clients using PMI practices.
• Coordinate project plans, schedules, status reports, and deliverables.
• Collaborate with clients, vendors, and engineering teams to execute IT projects on time and within budget.
• Identify, track, and resolve project risks and issues.
• Maintain up-to-date knowledge of project management tools and best practices.
• Assist with project documentation and lifecycle activities.
• Review client requirements and manage artifacts, equipment, and service deployment to meet SLA.
• Act as a trusted client advocate and build client loyalty.
• Provide escalation support to ensure customer satisfaction.

Skills

Client-facing

Project coordination

Communication

Team collaboration

Budget & risk management

Presentation skills

Problem-solving

MS Project

MS Office

Smartsheet

Salesforce

Education

Bachelor’s degree or equivalent

Tools

MS Project

MS Office Suite

Smartsheet

Salesforce

Job description

Who We Are:

ANM is a leading IT solutions provider helping organizations secure, connect, and transform their technology environments. For more than 30 years, ANM has partnered with clients to design, procure, deploy, and manage solutions across networking, cloud, cybersecurity, data center, and modern workplace technologies.

Built on deep engineering expertise and trusted partnerships, ANM delivers practical solutions that reduce risk, simplify operations, and support long-term growth. From consulting and architecture to implementation, managed services, and lifecycle support, ANM helps clients move forward with confidence and stay prepared for what’s next.

Benefits and Compensation:

ANM offers a comprehensive benefits package including:

• Medical, Dental and Vision Insurance
• Life Insurance; Short-Term and Long-Term Disability
• 401(k) Retirement Plan
• Paid Time Off
• Flexible Spending Account
• Employee Recognition Rewards
• Career training geared toward professional growth

Compensation for this position has been agreed upon and confirmed in your ANM offer of employment.

The Role

The Senior project manager is responsible for oversight of ANM IT infrastructure projects and ensuring client success against business outcomes.

What You Will Do

• Responsible for implementing PMI best practices as applicable to the core business.
• PM delivery of professional services to our clients.
• Assume primary responsibility for coordination and communication on all assigned projects, including development and monitoring of project plans, work schedules, status reports, and other deliverables.
• Working collaboratively with clients, vendors, and engineering teams to define and execute IT projects on time and within budget.
• Identify, track, and resolve issues and risks associated with projects or programs managed.
• Maintain appropriate professional designations and up-to-date knowledge of current business core applications and project management tools.
• Provide assistance with project management activities including gathering information from users and a variety of other sources, contributing to the entire project lifecycle, and updating all project management documentation.
• Review client RFP’s, requirements compile all project artifacts and deliverables, coordinate all equipment and services for deployment, and ensure full project SLA compliance.
• Be the client’s trusted advocate:
• Act as the client advocate by building trust and transparency with Clients, ultimately becoming the clients' trusted advisor.
• Maintain client satisfaction and build client loyalty:
• Demonstrate excellent client services by acting as an escalation resource, understanding client problems, collecting client feedback, and acting upon it.
• Demonstrating problem-solving capabilities as it relates to satisfaction, remaining respectful and understanding during escalations, and coordinating with internal ANM teams to ensure customer success.

What We Are Looking For

Required:

• Bachelor’s degree or equivalent work experience
• 3-5 years of experience in client-facing roles
• 2-3 years of experience managing Technology Projects
• Knowledge of the core Project Management methodologies including waterfall, hybrid, and agile
• Self-starter with the ability to build relationships, manage customer satisfaction, and implement internal changes
• Experience working as a service provider delivering technology services
• Knowledge of IT services, products, and IT consulting
• Excellent verbal and written communication skills
• Ability to work collaboratively as part of a team
• Ability to work independently with minimal direction
• Strong presentation skills; development and presentation of content
• Ability to manage multiple sites, people, and projects simultaneously while meeting deadlines
• Strong interpersonal and organizational skills with high attention to detail and a sense of urgency
• Experience with business and project management tools, including MS Project, MS Office Suite, Smartsheet, and Salesforce

Preferred:

• PMP Certification, Agile certifications including CSM, PMI-ACP

Travel

Travel is occasionally required for this position. Must have a valid driver’s license and motor vehicle insurance.

ANM is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As part of the hiring process, ANM may use tools that assist in evaluating candidate qualifications based on job-related criteria. These tools support consistency and efficiency and are used in conjunction with human review. All hiring decisions are made by Company leadership. Candidates may request additional information regarding the hiring process by contacting Human Resources.