Senior Project Manager

Q2; Charlotte (NC); Hybrid; USD 100,000 - 115,000; Full time

Job summary

Q2 is seeking a detail-oriented Senior Project Manager to lead the planning and execution of projects for our Integrated Services clients. The role involves collaborating with internal teams to implement client initiatives, ensuring successful delivery, and maintaining quality communication throughout the project lifecycle. This position also includes mentoring team members and managing project risks to drive results.

Benefits

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring Programs

Health & Wellness Benefits

Qualifications

• Typically requires a Bachelor's degree and a minimum of 8 years of related experience.
• Minimum of 3 years operating as a Project Manager.
• High emotional intelligence and self-regulation.

Responsibilities

• Oversee planning, execution, and delivery of features.
• Maintain clear communication with clients and stakeholders.
• Proactively identify project risks and drive mitigation strategies.

Skills

Project Management

Agile Methodologies

Communication Skills

Problem Resolution

Education

Bachelor's degree

Advanced degree

Tools

JIRA

Job description

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As passionate about our people as we are about our mission.

What We’re All About

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance

Q2 is seeking a detail-oriented and results-driven Senior Project Manager to join our team. In this role, you will oversee the planning, execution, and successful delivery of features and functionality for our Integrated Services clients. You will lead implementation team(s) consisting of technical and non-technical resources to execute client initiatives.

As the Project Manager, you are responsible for ensuring that Support, Development, Product, and other Q2 teams collaborate effectively with client(s) to implement custom upgrades and enhancements to assist our clients with staying relevant and competitive in their respective markets and product offerings. You will ensure the quality and completeness of requirements, drive target dates, identify key risks, and ensure mitigation strategies are in place.

A Typical Day

• Proactively identify, assess, and mitigate project risks to ensure timely delivery.
• Cultivate a collaborative and high-performing team environment, driving success through effective communication and leadership.
• Maintain clear and consistent communication with clients, stakeholders, and internal teams, ensuring project goals and timelines are aligned.
• Support resolutions for escalations in a timely and efficient manner.
• Execute and deliver on client initiatives, milestones, and timelines.
• Ensure alignment with client objectives and prioritization through efficiently utilizing team resources within a Sprint cycle.
• Maintain meeting notes, risk logs, project timelines, and other key artifacts.
• Coordinate and oversee release management activities including release notes and release runbook to ensure seamless delivery.
• Drive and align cross-functional teams to achieve shared project goals in a matrixed environment.
  
  

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

• Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience
• Minimum of 3 years operating as a Project Manager.
• High emotional intelligence and ability to self-regulate when handling challenges, delays, or unexpected issues.
• Strong command of iterative development practices and agile methodologies, including sprint planning, execution, and delivery.
• Excellent written, verbal, and interpersonal communication skills, with a proven ability to engage clients and team members at all levels.
• Strong teamwork, organization, and problem-resolution skills, with a focus on driving results.
• Exceptional client communication and escalation management ability.
• Proficient with JIRA and/or other project management tools.
• Preferred:
• Experience with Core Conversion projects.
• Experience with Merger and Acquisition projects.
  

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”
  
  

Click here to find out more about the benefits we offer.

How We Give Back To The Community

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

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