Senior Project Manager

Highmark; Center Square (PA); On-site; USD 90,000 - 130,000; Full time

Job summary

Highmark Inc. seeks an experienced Program Manager to define, plan, and deliver complex programs with cross-functional collaboration. You will manage interdependencies among a group of projects, ensuring scope, quality, time, and budget constraints are met.

This role oversees internal exempt and matrixed teams delivering business solutions. You will work with executives and business owners to align objectives, maintain roadmaps, and drive program success while adhering to organizational methods

Qualifications

• Experience in leading cross-functional program teams
• Ability to develop and maintain program roadmaps
• Strong stakeholder management and communication skills
• Knowledge of program management methodologies and lifecycle

Responsibilities

• Drive out program strategy and approach with business and technical teams
• Assemble project teams and maintain comprehensive program plans
• Collaborate with Executive Sponsor to achieve program objectives
• Understand business objectives for assigned areas
• Monitor and report program status including scope, schedule, budget
• Deliver status presentations to stakeholders
• Adhere to project management methods and contribute to improvements
• Perform other duties as assigned

Skills

CRM experience

Presentation skills

Negotiation

Conflict resolution

Risk mitigation

Education

High School Diploma or equivalent

Bachelor's degree

Job description

JOB SUMMARY

This job defines, plans, and delivers of complex programs that require cross‑functional collaboration and management of inter‑dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business.

Company

Highmark Inc.

Job Description

JOB SUMMARY

This job defines, plans, and delivers of complex programs that require cross‑functional collaboration and management of inter‑dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business.

ESSENTIAL RESPONSIBILITIES

• Work with business and technical organizations to drive out program strategy and approach. Organize, plan, and maintain program roadmap consisting of cross‑functional activities/projects.
• Work with business and technical organizations to assemble project teams. Lead Project Managers and/or Program team in the development and maintenance of comprehensive plans for a defined program.
• Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.
• Acquire understanding of the business objectives for an assigned area.
• Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action, as needed, to maintain the viability of the Program.
• Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project life‑cycle.
• Adhere to the Organization's project management methods, project life‑cycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices.
• Other duties as assigned or requested.

EDUCATION

Required

• High School Diploma or equivalent

Substitutions

• None

Preferred

• Bachelor's degree

EXPERIENCE

Required

• 4 years of experience in a project manager role

Preferred

• PMP certification or equivalent training
• Healthcare Insurance industry business and operational knowledge
• Experience managing large, complex projects
• Very good leadership skills
• Very good organizational and planning skills
• Experience with an industry standard software development life-cycle

LICENSES AND CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Experience with customer relationship management
• Presentation skills
• Negotiation skills
• Experience with conflict resolution
• Experience with Risk Mitigation Planning

Language (Other Than English)

None

Travel Requirement

0% - 25%

Position Type

• Office-based
• Teaches / trains others regularly
• Occasionally
• Travel regularly from the office to various work sites or from site-to-site
• Occasionally
• Works primarily out-of-the office selling products/services (sales employees)
• Never
• Physical work site required
• Yes
• Lifting up to 10 pounds
• Constantly
• Lifting 10 to 25 pounds
• Occasionally
• Lifting 25 to 50 pounds
• Occasionally

Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice