Senior Project & Customer Support Specialist

Rexel France; Anaheim (CA); On-site; USD 70,720 - 89,440; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Tuition Reimbursement

Flexible Spending Accounts

Employee Discount Programs

Job summary

Rexel France is seeking a Senior Customer Support Specialist in Anaheim, CA to manage complex project business. You’ll be responsible for placing orders, tracking shipments, and ensuring accurate billing while maintaining customer relationships.

The ideal candidate should have over 7 years of experience in project management or customer service and preferably in the electrical distribution industry. Responsibilities also include coordinating with vendors and managing delivery schedules.

Qualifications

• 7+ years of quotation, project management, or customer service experience.
• Experience in electrical distribution industry preferred.

Responsibilities

• Manage all aspects of high profile/complex projects.
• Communicate to the customer, expedite OS&Ds and resolve issues.
• Read through all Purchase Orders to ensure terms are correct.
• Coordinate with vendors on pricing, order placement, and account management.
• Manage the delivery schedule and product quality.

Skills

Effective communication

Project management

Problem-solving

Customer service

Detail oriented

Organizational skills

Education

High School or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Power Point

Job description

Rexel France is seeking a Senior Customer Support Specialist in Anaheim, CA to manage complex project business. You’ll be responsible for placing orders, tracking shipments, and ensuring accurate billing while maintaining customer relationships.

The ideal candidate should have over 7 years of experience in project management or customer service and preferably in the electrical distribution industry. Responsibilities also include coordinating with vendors and managing delivery schedules.