Senior Project Controls Engineer

Jobtailor; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Client Engagement Lead to coach important clients on maximizing value from nPlan and to collaborate with Product, Commercial, and AI teams. The role focuses on understanding client needs, setting up product value, and driving strategic projects to embed software across client organisations.

You will mentor clients on advanced features including LLM-based capabilities, manage senior stakeholder relationships, and occasionally travel to international clients as needed.

Qualifications

• 3+ years in planning, risk, PMO or PM on major construction projects.
• Client-facing transformation experience with multiple stakeholders.
• Strong understanding of large schedules (P6) and their analysis.
• Experience implementing strategic projects improving organisational outcomes.
• Passion for applying technology to improve construction industry.
• Attention to detail; include the word crane in the application.
• Excellent relationship-building skills.
• Experience in software company or software in construction is a plus.
• Experience with LLM applications is a plus.

Responsibilities

• Coach important clients on maximizing value from nPlan.
• Build, maintain, and grow relationships within client organisations.
• Understand client needs and pain points.
• Set up the product to bring maximum value to clients.
• Manage strategic projects improving product embedding within client organisations.
• Mentor clients on using advanced features, including LLM-based features.
• Collaborate with Commercial team to drive engagement, retention, and expansion.
• Work with Product Managers and AI Engineers on prototyping.
• Serve as a domain-expert link in the LLM evaluation cycle to ensure reliable analyses.
• Potentially line-manage more junior client engineers.
• Attend monthly client visits and team meetings in the London office, plus possible visits to international clients.

Skills

Client-facing transformation

Large construction schedule analysis

Relationship-building

Mentoring

Project management

Strategic project implementation

LLM applications

Software implementation

Tools

Primavera P6

LLM-based tools

Job description

• Coach important clients on maximising the value they get from nPlan
• Build, maintain, and grow strong relationships within client organisations
• Understand client needs and pain points
• Set up the product to bring maximum value to clients
• Manage strategic projects improving product embedding within client organisations
• Mentor clients on using advanced features, including LLM-based features
• Collaborate with the Commercial team to drive engagement, retention, and expansion
• Work with Product Managers and AI Engineers on prototyping
• Serve as a domain-expert link in the LLM evaluation cycle to ensure reliable, accurate analyses
• Potentially line-manage more junior client engineers
• Attend monthly client visits and team meetings in the London office, plus possible visits to international clients

Requirements

• Approximately 3+ years of experience in a planning, risk, PMO, or project management role on major construction projects
• Client-facing transformation experience changing challenging processes with multiple stakeholders
• Good understanding of large construction schedules (P6), how they are built, and how to analyse them
• Demonstrable experience implementing strategic projects that significantly improve an important organisational outcome
• Passion for implementing technology to improve the construction industry
• Attention to detail; mention the word 'crane' in the application form
• Excellent relationship-building skills
• Experience working in a software company or implementing software in the construction context (nice to have)
• Experience working with LLM applications (nice to have)

Core Competencies

Demonstrates expertise in client relationship management and strategic project implementation within the construction industry, with a focus on leveraging technology to enhance operational outcomes. Proficient in analyzing large construction schedules and mentoring clients on advanced software features.

Highest-signal resume keywords

• Client-Facing Transformation Experience
• Large Construction Schedule Analysis (P6)
• Strategic Project Implementation
• LLM Application Experience
• Relationship-Building Skills

ATS Optimization Keywords

Hard Skills

• Project Management
• Risk Management
• Planning
• Construction Scheduling
• Strategic Project Implementation
• LLM-Based Features
• Software Implementation

Soft Skills

• Relationship-Building
• Attention to Detail
• Mentoring

Industry Keywords

• Construction Industry
• Client Engagement
• Stakeholder Management
• Product Embedding
• Commercial Collaboration