Senior Project Business Analyst

Partner's Consulting, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Partner's Consulting, Inc. is seeking a Senior Business Process Analyst in Philadelphia, PA, offering a hybrid work arrangement on a temp-to-perm basis. The role focuses on leading high-visibility projects with executive sponsorship, documenting requirements, and shaping process improvements across healthcare operations.

You will partner with stakeholders to map current processes, design roadmaps, validate data sources, and drive UAT, testing, and deployment, delivering measurable ROI.

Qualifications

• Bachelor's degree required, advanced degree preferred.
• At least five years of business analysis experience.
• Advanced knowledge of BABOK.
• Proficiency with Microsoft Office including Word, Excel, PowerPoint, Visio.
• PMBOK knowledge.
• Change management knowledge.
• Healthcare operations knowledge.
• Risk management knowledge.
• Excellent verbal and written communication skills.
• Ability to interpret data and understand data sources.

Responsibilities

• Serve as primary or sole business analyst on high-risk, high-visibility projects with executive sponsors.
• Present a roadmap to implement systems and redesign lead qualification processes.
• Document purpose, data sources, requirements and viability; lead validation, testing and launch.
• Lead sessions and synthesize information for executives.
• Develop requirements, process maps, elicitation, and lead UAT including test scripts.
• Manage project elements of the business case, eliciting requirements, analysis, testing and training.
• Facilitate RFP activities to deliver functional requirements and vendor scoring.
• Create measurement activities to report ROI and success metrics.
• Collaborate with stakeholders to improve project delivery.

Skills

BABOK

Business analysis

Microsoft Office

Excel

PowerPoint

Visio

Stakeholder management

Communication

Data analysis

Problem solving

Education

Bachelor's degree

Healthcare / healthcare IT degree (preferred)

Tools

PMBOK knowledge

BABOK knowledge

Job description

Title: Senior Business Process Analyst

Location: Philadelphia, PA (hybrid)

Type: Temp to perm

Our direct client is seeking a Senior Business Process Analyst to serve as the primary or sole business analyst on business-focused complex, high-risk, high-visibility projects with executive sponsors. The Business Process Analyst will be responsible for presenting a roadmap to implement a system, redesigning the lead qualification process to work optimally within and outside of that system. The Project Business Analyst will work with the Tableau team and the client to document the purpose, data sources, requirements and viability and lead validation, testing and launch.

Description:

This role may have 6-8 projects, which may include

• Cloud-based COTS or SAAS system implementation

• Supporting organizational restructuring initiatives, including the establishment of new functional groups and the reassignment of services or responsibilities between departments to improve operational efficiency, scalability, and service delivery (e.g., budget development, laboratory services, contracting support).
• Discovery into pain points in a process, including current state mapping and gap analysis, and developing recommendations.
• Leadership dashboard and reporting development using new and evolving data for strategic decision making.
• Gathering peer data to evaluate the efficiency of a process.
• Remediation of a compliance or audit finding that may involve process, policy, staffing, reporting changes across disparate departments.

Key Accountabilities:

• Work with functional and business teams and pivot for executive communication and executive stakeholder management.
• Lead sessions, foster interaction from session participants, and synthesize information.
• Listen, absorb, and process new operational information and translate that into actionable insights to present to business teams and executive leadership.
• Develop requirements, process maps, lead elicitation sessions, and lead UAT including test script development.

• Manage project elements of the business case, eliciting requirements, requirements analysis, communication, testing and training.
• Facilitate development and implementation of strategic and support plans.
• Facilitate request for proposal (RFP) activities to deliver functional requirements, vendor scorecards, criteria and scoring results, demo scenarios and scoring results.
• Facilitate the creation and use of measurement activities required to report on project effectiveness, return on investment (ROI) and other success metrics.
• Lead the collection and delivery of requirements, business / use cases, documentation, and test plans, cases, scripts, management and approval.
• Support the execution of process improvement initiatives, creating process flow charts, value stream mapping and related documentation.
• Collaborate with stakeholders and project team members to improve the quality of project and program delivery.
• Assist in the project documentation management based on the needs of each project.
• Assist in the education and promotion of related methodologies and processes to stakeholders across the institute.
• Perform on-going learning and training related to business analysis, project management and stakeholder activities.

Required Skills:

• Bachelor's degree required. (Advanced degree in healthcare, healthcare IT, business administration, management or related field is preferred.)
• At least five (5) years of business analysis experience.
• Advanced knowledge of Business Analysis Body of Knowledge guidelines (BABOK).
• Advanced proficiency in business analysis techniques and principles.
• Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, presentation and diagramming software (Word, Excel, PowerPoint, Visio).
• Intermediate knowledge of Project Management Body of Knowledge guidelines (PMBOK).
• Intermediate knowledge of change management principles.
• Intermediate knowledge of healthcare / research operations and systems.
• Intermediate knowledge of risk management principles.
• Excellent verbal and written communications skills.
• Excellent critical thinking / problem-solving skills.
• Ability to interpret data, work in Excel, articulate what data is needed, and understand the different data sources as well as is needed from the data in a project
• Excellent customer service skills.
• Excellent organizational skills.
• Excellent presentation skills.
• Strong relationship building skills.
• Strong conflict resolution skills.
• Ability to collaborate with stakeholders at all levels, including executive leadership
• Ability to influence others to accomplish tasks outside of the direct span of control.

Preferred Skills:

• Seven (7) years of business analysis experience overseeing medium-to-large complex projects with increasing responsibilities.
• Three (3) years of project management experience in small-to-medium initiatives.
• Three (3) years of experience in a healthcare, research, or academic related environment.
• Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA), PMI Professional in Business Analysis (PMI-PBA), Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or ASQ Six Sigma Green Belt (CSSGB) / Black Belt (CSSGB) certification.

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