Senior Programming Trainer

TravelCenters of America

United States

On-site

USD 90,000 - 150,000

Full time

14 days+

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Job summary

Ibaset is seeking a Sr. Programming Trainer to design and conduct training programs focusing on partners and customers, guiding adoption and implementation of the Solumina product. The role involves needs assessments, curriculum design, and end-to-end training delivery.

Responsibilities include analyzing training needs, shaping curricula, delivering courses (virtual and on-site), and measuring impact while collaborating with multiple departments to ensure effective learning outcomes.

Qualifications

Bachelor’s degree in a technical or business discipline (or equivalent).
5+ years developing and delivering software product training courses, preferably for external customers.
Proficient knowledge of Java, JavaScript, Spring, Hibernate, Database (Oracle and SQL Server), and PLSQL/TSQL.
Knowledge of React.js, Redux, and Web UI Frontend development.
Excellent communication and customer relations skills, both written and oral.
Availability to travel outside the home city at least 50% of the time, internationally 25% of the time.
Must be a US citizen.

Responsibilities

Analyze customer training needs.
Evaluate the strengths and weaknesses of the current curriculum.
Establish complete and robust learning development plans.
Identify structure and ideal delivery method for iBase-t as a company.
Work with Documentation, Product Management, Implementation Services, and Partner channel to translate analysis into educational offerings for adoption and use of the Solumina product.
Increase on-demand/online training and documentation offerings as appropriate.
Develop metrics to assess needs and training impact on performance, satisfaction, and retention.
Deliver training courses, virtual and on premise.

Skills

Excellent communication

Public speaking

Interpersonal skills

Ability to travel

Education

Bachelor’s degree in technical or business discipline

5+ years training experience in software products

Knowledge of Java/JavaScript/SQL

Tools

Kong

Redis

MongoDB

Kubernetes

APIs

MS Office

Job description

Job Summary

The Sr. Programming Trainer enhances the competencies of our training department by designing and conducting training programs with a primary focus on our partners and customers. Responsible for performing training needs assessments, conducting needs analysis, designing curriculum and learning materials, and managing all phases of training delivery.

Essential Functions

Analysis

Analyze customer training needs

Evaluate the strengths and weaknesses of the current curriculum

Establish complete and robust learning development plans

Identify structure and ideal delivery method for iBase-t as a company

Work closely with the Documentation department, Product Management, Implementation Services, and the Partner channel to translate all analysis into educational offerings which guide the partner and customer in the successful adoption, implementation, integration, and use of the Solumina product

As appropriate, increase iBase-t on-demand/on-line training and documentation offerings to facilitate partner and customer learning

Develop metrics to assess needs and impact of training on customer performance, satisfaction, and retention

Determine methods to ensure incorporation of taught skills and techniques into customer work behavior and installed accounts

Design

Plan, schedule, and participate in the development of educational offerings and all related materials in response to product releases and partner and customer needs

Periodically review ongoing programs to ensure they accurately reflect the current functionality of the software

Stay abreast of new trends and tools in partner and customer training

Delivery

Set up, configure, and maintain necessary equipment to support training courses

Set up, configure, and maintain necessary processes and cloud services to support virtual instructor led delivery

Direct structured, engaging, and effective learning experiences and monitor their quality results

Deliver training courses, virtual and on premise.

Requirements

Familiarity with traditional and modern training methods, tools and techniques

Knowledge of large-scale, discrete manufacturing – experience in MES, SQM, or MRO is required

Exceptional communication and interpersonal skills

Ability to present complex information to a variety of audiences

Proven experience in designing multiple educational offerings in a corporate setting

Extensive knowledge of instructional design theory and learning principles

Proven ability to master the full training cycle

Enthusiasm for learning things and teaching others

Demonstrated focus on making the learning process flexible, fast-paced and enjoyable

Experience developing and delivering Virtual Instructor Led courses

Exposure to learning management software

Review and understand the Application user interface and integration for Manufacturing Execution System (MES) processes and the ability to discuss its benefits with customers.

Requires experience in manufacturing processes, information systems, and system implementation methodologies

Developing effective, maintainable code on time

Designing, coding, and testing new features

Understand application schema logical and physical models

Resolve software issues in terms of functionality, usability, performance

Develop and implement systems interfaces, application configurations, specific customizations, data load, data migration, and application upgrade for assigned projects, as required by project requirements.