Senior Program Supervisor, Disability Services & Team Leadership

UNAVAILABLE; Langhorne (Bucks County); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life and Disability Insurance

PTO- Paid time off

On-site medical center

403b retirementplan

Continuing education programs

Tuition-assistance program

Career growth opportunities

Job summary

Woods Services in Langhorne, PA seeks a Supervisor for Holland Enrichment Center to implement daily operating procedures, supervise instructors, pantry, housekeeping and residential counselors. You will help develop goals, ensure supervision and coordinate staff relations, health and safety, and program planning.

Join a nonprofit network serving children and adults with complex needs. The role involves overseeing staff, ensuring compliance with licensing, and fostering positive community

Qualifications

• Associate’s degree or proof of enrollment in an AA program.
• Must be able to lift a minimum of 50 pounds.
• Must have a valid driver’s license, insurance, and vehicle.
• Must be at least 21 years of age.

Responsibilities

• Create a safe work environment that promotes open communication in which staff feels safe in reporting concerns.
• Communicate effectively both verbally and in writing.
• Seek staff’s input, encourage creativity, and empower staff to make decisions.
• Facilitate staff teamwork.
• Encourage staff to maintain appropriate boundaries between personal and professional issues.
• Teach, coach, counsel, and provide feedback and support to staff in achieving direct support competencies.
• Maintain contact with supported individuals, their families, and team members.
• Evaluate the quality of support to the individual and make recommendations for improvements.
• Have knowledge of available resources within the organization and advocate for services that would benefit the individuals served.
• Promote positive community relations.
• Ensure professional working relationships with licensing inspectors, auditors, and placing agency staff.
• Monitor implementation of individual service and behavior intervention plans and provide feedback to staff.
• Provide input for individual goals.
• Implement all required systems and procedures to ensure individuals receive their required level of supervision.
• Review incident reports, make required notifications, and follow up as necessary
• Ensure active engagement of individuals by staff
• Conducts frequent observations of the program to monitor environment/equipment and staff performance as it relates to safety standards, therapeutic milieu, active engagement, adherence to the level of supervision, instructional methods, and other relevant standards, including appropriate content during staff/individual interactions
• Interview potential staff and make recommendations for hire.
• Complete supervisory follow-up on staff injury reports; address any concerns and report pertinent observations to the manager.
• Provide feedback to staff on performance, complete performance reviews, and issue disciplinary action when necessary.
• Attend all employee relations-related meetings as required (i.e. unemployment hearings)
• Have a working knowledge of HR policies and procedures and seek consultation when necessary.
• Plan special events and activities with input from staff and individuals.
• Communicate with other supervisors and support personnel (i.e., secretarial, finance/billing, dietary, transportation, facilities, purchasing, human resources, and health services) to resolve concerns.
• Listen and respond to staff questions and crises and follow up as needed initiate discussions and facilitate debriefing sessions with staff following the use of emergency restraint and other significant incidents.
• Respect the confidentiality and privacy of staff.
• Monitor, report, and address employee job satisfaction and morale.
• Inspire, motivate, teach, coach, and counsel staff to achieve high levels of performance.
• Attend in-service training and work with direct supervisors to develop a personal development plan.
• Provide orientation and on-the-job training to new staff and ongoing staff training to all staff.
• Including but not limited to the sharing of appropriate training resources and training related to individual specific needs.
• Solicit feedback from staff, individuals, and their families on staff training needs.
• Identify training opportunities for staff.
• Identify, report, and follow up on repairs and maintenance tasks.
• Identify emergency safety issues and ensure immediate reporting and follow up.
• Delegate, monitor, and ensure that routine building tasks are completed and meet expectations.
• Complete regular inspections as directed by the manager.
• Ensure that staff are trained and follow infection control procedures and have all needed supplies.
• Ensure that staff are trained in the Emergency Preparedness Plan and have opportunities to practice as appropriate.
• Monitor individuals for physical and mental health-related issues and ensure timely reporting of concerns.
• Facilitate and ensure that individuals attend all routine medical, dental, and therapeutic appointments.
• Assist in providing first aid and facilitate emergency medical appointments.
• Conduct fire and emergency drills and follow up with concerns as needed.
• Ensure individuals receive proper diets, follow up as necessary.
• Develop staff schedules to meet programming needs.
• Prepare program assignment sheets to include staff-individual assignments, supervision requirements and other relevant appointments.
• Ensure assignment sheets are completed in their entirety including staff signatures, confirming their understanding/acceptance of duties and responsibilities.
• Approve staff use of use of accrued time and secure staff to fill resulting vacancies
• Monitor attendance and punctuality of employees and issue disciplinary action in accordance with Woods’ policy.
• Ensure regular and effective communication between day and residential program management staff.
• Give and receive information via the 24-hour log and share information with staff, as needed.
• Ensure adequate staffing is provided to day programs.
• Respond and assist with emergency situations that occur at the day programs.
• Maintain knowledge of and ensure compliance with licensing and monitoring regulations.
• Maintain knowledge of and ensure compliance with Woods’ policies and procedures.
• Ensure consistent implementation of systems to ensure compliance with all policies and procedures.
• Respond to identified issues in licensing reviews and audits.
• Solicit input from individuals and their supports in developing procedures.
• Respond promptly to all communications (telephone calls/messages, email, pages).
• Complete required paperwork and adhere to deadlines.
• Demonstrate a good working knowledge of the computer and its use for work-related tasks as well as the ability to complete other various office tasks such as photocopying and filing.

Education

Associate’s degree or enrollment in AA program

Job description

Woods Services in Langhorne, PA seeks a Supervisor for Holland Enrichment Center to implement daily operating procedures, supervise instructors, pantry, housekeeping and residential counselors. You will help develop goals, ensure supervision and coordinate staff relations, health and safety, and program planning.

Join a nonprofit network serving children and adults with complex needs. The role involves overseeing staff, ensuring compliance with licensing, and fostering positive community