Senior Program Specialist – Residential Energy Programs

ICF Olson; California; Hybrid; USD 89,000 - 152,000; Full time

Benefits offered by this job

Tuition reimbursement

Professional development resources

401(k) matching

Employee Stock Purchase Plan

Job summary

ICF Olson is seeking a Senior Program Specialist to deliver residential energy programs in San Diego County. You will coordinate day-to-day program delivery, collaborate with internal teams and partners, and prepare client-ready materials to advance equitable, high-quality outcomes.

You will analyze program data, forecast and report on performance, manage budgets and schedules, and support subcontractor activities, while contributing to an inclusive, values-driven work environment.

Qualifications

• Bachelor's degree in business, energy, environmental studies, sustainability, public policy, or related field; or substitutions per policy.
• 5+ years of project management experience in energy-efficiency, electrification, demand-response, or related utility consulting.

Responsibilities

• Coordinate day-to-day delivery of residential energy-efficiency programs with the Senior Program Manager.
• Collaborate with internal teams, clients, subcontractors, and community partners to keep activities on track.
• Prepare client-ready reports, procedures, and presentations.
• Review data, identify trends, support forecasting, invoicing, and regulatory reporting.
• Coordinate subcontractor activities, milestones, and schedules; assess risks and develop solutions.
• Support workflows, documentation, and quality reviews per program requirements.
• Improve tools, workflows, and processes to strengthen customer experience and results.

Skills

Project management

Communication

Data analysis

Team collaboration

Policy understanding

Education

Bachelor's degree in business, energy, environmental studies, sustainability, public policy, or related field

Tools

Power BI

SharePoint

Microsoft Office

Job description

Senior Program Specialist – Residential Energy Programs

Location: San Diego County, California (candidate must reside within a reasonable commuting distance of San Diego County)

Ready to make a difference? ICF is seeking a Senior Program Specialist to help deliver the local residential energy programs, which helps qualifying single-family homeowners and renters in San Diego County save energy and reduce costs through education, support and home energy upgrades. Reporting to the Senior Program Manager, you will collaborate with internal teams, subcontractors, and community partners to advance equitable, high-quality program delivery. You will thrive in this role if you are an organized and collaborative problem solver who enjoys turning complex program requirements into actionable plans. You will coordinate across teams, develop clear program materials, and use data to help the program meet its goals.

Why you will love working here:

• Quality of life: Flexible workplace arrangements and work-life balance
• Investment in the community: Donation matching and volunteer opportunities
• Investment in you: Tuition reimbursement, professional development resources, 401(k) matching, and Employee Stock Purchase Plan
• And many, many more: Ask your recruiter for details

What you will be doing:

• Coordinate day-to-day delivery of a residential energy-efficiency program, including schedules, budgets, deliverables, and performance goals, in partnership with the Senior Program Manager.
• Coordinate with internal teams, clients, subcontractors, and community partners to keep program activities on track.
• Prepare program reports, presentations, procedures, and other client-ready materials.
• Review program and project data, identify trends or issues, and support forecasting, invoicing, performance reporting, and regulatory or client reporting requirements.
• Coordinate subcontractor activities, milestones, and schedules; identify delivery risks and help develop solutions.
• Support customer and subcontractor workflows, documentation, and quality reviews in accordance with program requirements.
• Help improve tools, workflows, and processes to strengthen the customer experience and program results.
• Travel Requirement: The selected candidate will be expected to be in the San Diego ICF or client offices about 1 time per month for meetings and/or events.

What we need you to have (minimum qualifications):

• Bachelor's degree in business, energy, environmental studies, sustainability, public policy, or a related field (or applicants can substitute one year of related experience for one year of education).
• 5+ years of relevant experience in project management in energy-efficiency, electrification, demand-response, consulting for utilities and/or related experience.

What will help you succeed in this role (preferred qualifications):

• Experience with residential energy-efficiency, electrification, demand-side management, or other utility programs, including programs funded or regulated by the CPUC.
• Familiarity with California energy policy, regulatory requirements, and programs administered by the California Public Utilities Commission (CPUC), California Energy Commission (CEC), or California Air Resources Board (CARB).
• Knowledge of building science, home energy upgrades, or contractor-delivered programs.
• Experience supporting contractor or program implementer performance, including deliverables, schedules, budgets, reporting, and issue resolution.
• Knowledge of equity-centered program practices and experience applying them to program delivery or community engagement.
• Experience supporting programs for public agencies, community choice aggregators, local governments, utilities, or regional energy networks.
• Relevant professional certification, such as BPI, PMP, CEM, or LEED AP.
• Active involvement in the energy-efficiency, sustainability, or utility-program industry through professional associations, working groups, or continuing education.

Professional skills you will use:

Ability to communicate complex program information clearly to clients, partners, and cross-functional teams. Strong analytical and problem-solving skills, with the ability to evaluate program, financial, and operational data and recommend practical solutions. Ability to collaborate effectively across technical, operational, outreach, and client-facing teams in a deadline-driven environment. Ability to lead workstreams, coordinate contributors, and support successful team delivery. Ability to build and maintain productive relationships with clients, subcontractors, community partners, and colleagues at all levels. Strong business ethics and ability to appropriately handle proprietary and confidential information. Strong organizational, written, and verbal communication skills, with the ability to manage multiple priorities and deadlines. Proficiency with Microsoft Office, SharePoint, Power BI, or similar collaboration, reporting, and data visualization tools.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,261.00 - $151,744.00 California Remote Office (CA99)

About ICF

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

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