Senior Program Quality Manager

Advantage Technical; Franklin (MA); On-site; USD 134,800 - 174,900; Full time

Job summary

Advantage Technical is seeking a Senior Manager for Enterprise Quality based in Franklin, Massachusetts. In this role, you will be responsible for leading the Program Quality organization, ensuring that quality performance meets business objectives, customer requirements, and regulatory standards.

The ideal candidate should possess extensive experience in aerospace quality and exceptional leadership skills to develop high-performing teams. A Bachelor's degree in Engineering or related field is necessary, along with a solid understanding of quality systems and metrics.

Qualifications

• Minimum of 10 years of relevant experience in aerospace quality and/or engineering.
• Experience leading quality performance across multiple programs.
• Strong organizational leadership experience.

Responsibilities

• Lead the Program Quality organization to ensure quality aligns with business objectives.
• Establish and promote a strong quality culture.
• Manage quality department budgets and activities.

Skills

People leadership and team development

Budget management

Customer-facing quality leadership

Strategic planning

Education

Bachelor's degree in Engineering, Quality, Manufacturing, or another STEM-related discipline

Tools

Quality Management System (QMS)

ISO 9001

AS9100

Job description

Salary Range: $134,800 - $174,900

• Must be a US citizen or green card holder because this client deals with government contracts

Position Summary

The Senior Manager, Enterprise Quality is responsible for leading the Program Quality organization, ensuring quality performance aligns with business objectives, financial targets, customer requirements, and regulatory standards. This leader will establish the quality strategy, drive continuous improvement initiatives, develop high-performing teams, and serve as the senior quality representative across multiple programs and stakeholders.

Key Responsibilities

Quality Leadership & Strategy

• Establish and promote a strong quality culture across the organization.
• Develop and execute the Program Quality strategy to support business objectives and customer expectations.
• Define training strategies, organizational priorities, and quality performance goals.
• Create an environment that enables the Quality team to succeed and continuously improve.
• Drive proactive quality planning and risk mitigation throughout program execution.
• Lead, mentor, and develop Program Quality Engineers, team leads, and quality professionals.
• Manage all personnel and HR-related activities, including:
• Performance evaluations
• Succession planning
• Employee engagement and retention
• Develop staffing models aligned with:
• SIOP forecasts
• Budgetary requirements

Program Quality Management

• Own quality performance across multiple programs and business initiatives.
• Lead and drive:
• Cost of Poor Quality (COPQ) reduction strategies
• Systemic Root Cause Corrective Action (RCCA) initiatives
• Establish program quality priorities that support Estimate at Completion (EAC) and Estimate to Complete (ETC) objectives.
• Address quality issues through a data-driven, metrics-based approach.
• Manage quality department budgets, including labor and travel expenses.
• Provide quality-related input into:
• Forecasting activities
• Ensure efficient allocation of quality resources across programs.

Cross-Functional & Customer Engagement

• Partner closely with Program Management, Operations, Engineering, and Supply Chain teams to resolve systemic quality issues.
• Serve as the senior quality representative during:
• Customer interactions
• Executive leadership reviews
• Program and business reviews
• Drive alignment between quality objectives and overall business performance.

Governance & Compliance

• Establish and maintain standardized program quality operating rhythms, including:
• Quality Operating Reviews (QORs)
• Corrective Action Boards (CABs)
• Ensure compliance with:
• AS9100
• ISO 9001
• Internal Quality Management System (QMS) requirements
• Customer and contractual obligations

Required Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, or another STEM-related discipline with a minimum of 10 years of relevant experience;
• or 14+ years of aerospace quality and/or engineering experience in lieu of a degree.
• Experience leading quality performance across multiple programs.
• Demonstrated success in:
• People leadership and team development
• Budget management
• Customer-facing quality leadership
• Experience serving as a Senior Leader, Technical Authority, or Quality Team Leader.
• Strong organizational leadership and strategic planning experience.

Preferred Qualifications

• Strategic Program Quality oversight experience within aerospace or highly regulated manufacturing environments.
• Strong understanding of financial metrics and business performance management.
• Proven cross-functional leadership experience.
• Experience interfacing with customers, executive leadership, and regulatory stakeholders.
• Experience establishing governance structures, operational reviews, and quality management processes.

Industry Experience

Aerospace, Defense, Aviation, Space, or other highly regulated manufacturing environments strongly preferred.