Senior Program Manager, Strategic Partnerships

ChargePoint; Germany (OH); Hybrid; USD 81,178 - 104,372; Full time

Job summary

ChargePoint is seeking a Program Manager to manage strategic partner engagements in the European market, particularly focusing on electric vehicle supply equipment and infrastructure.

The ideal candidate has over 5 years of experience in program management or technical consulting, is fluent in English and German, and possesses strong planning and documentation skills. This role accommodates travel requirements of up to 50% within Europe.

Qualifications

• 5+ years in systems engineering, program or project management.
• Experience in EV charging backend or Energy Management is a plus.
• Fluent in English and German; French/Spanish is also a plus.

Responsibilities

• Manage strategic partner engagements for the European market.
• Drive and monitor program deliverables per approved timelines.
• Identify and resolve technical issues affecting partner satisfaction.

Skills

Project management

Technical proposals

Cross-functional collaboration

Customer relationship management

Education

Bachelor's or Master's degree in Engineering, Science, or equivalent

Job description

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Reports To

Director, Strategic Partnerships and Programs

What You Will Be Doing

In this role, you will be part of the Strategic Partners & Programs team at ChargePoint supporting all implementation aspects of strategic partner engagements in the European market. Your responsibility encompasses electric vehicle supply equipment (EVSE) and infrastructure with a particular focus on the software and systems that underpin our solution offerings.

You will be responsible for actively driving and managing the programs and workstreams that have been agreed with the partners, working as a key driver to fulfill the approved and signed agreements (mostly in the format of a Statement of Work).

You will interact on various levels with the partner according to a clear and agreed communication / cooperation model which identifies all relevant formal interaction channels. The Program Manager is responsible for driving progress with the partner, monitoring and securing timely delivery of defined deliverables according to a pre‑agreed timeline. You will elevate internally and inform proactively externally in case of (potential) deviations from this timeline.

You will closely work together with the responsible partner manager and Solutions engineer to be able to assume responsibility for the Day 1 delivery phase and proactively manage a proper hand‑off of the SOW etc from the Day 0 responsible (sales phase).

You will also closely work together with the colleagues in other departments who are responsible for the delivery of various elements of the program. It is noted that this is a management task without hierarchical power of those colleagues, hence experience with and a proven track record of influencing cross‑functional stakeholders through a collaborative approach is key.

You will participate in the QBR’s with the partner and present progress and performance against given KPI’s.

The applicant must be a critical thinker, self‑motivated, and able to effectively manage projects in an organized and well documented way. The applicant should be able to manage in a stressful environment under high time pressure. Finally, the applicant should be cost conscious.

Travel requirement: up to 50% travel within Europe.

What You Will Bring to ChargePoint

• Maintain deep technical and business knowledge of our EV ecosystem and the technical capabilities of ChargePoint therein.
• Develop and deliver technical proposals/solutions to partners in close cooperation with the various departments within CP to fulfill the agreed SOW.
• Take full responsibility of the delivery of those solutions within the agreed timelines and communicate about progress internally as well as externally.
• Responsible for identifying technical issues that may affect partner satisfaction and proactively work to resolve such issues

Requirements

• Bachelors or Masters degree in Engineering, Science, or equivalent
• Minimum 5 years of combined experience in a systems engineering, program or project management or technical consulting capacity
• EV charging backend, Telematics or Energy Management experience beneficial
• Excellent oral and written communication skills – English & German required. French/Spanish is also a plus.
• Excellent planning and documentation skills
• Excellent co‑working skills, team player.
• Strong customer facing and relationship building skills

Location

France, Germany, UK, Netherlands

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.