Senior Program Manager, Seller Experience & Insights

Amazon; Seattle (WA); On-site; USD 115,600 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Program Manager to lead the Selling Partner Satisfaction strategy in Seattle. This role requires defining program direction and enhancing the seller experience through data-driven decision-making and stakeholder influence. The successful candidate will manage executive-level reporting, coordinate with cross-functional teams, and leverage satisfaction data to inform strategic improvements. The position offers an annual salary range of $115,600 to $160,000 along with comprehensive benefits including health insurance and 401(k) matching.

Qualifications

• 8+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience communicating results to senior leadership.
• Working cross-functionally with tech and non-tech teams.
• Managing multiple projects in a fast-paced environment.

Responsibilities

• Define and manage SP satisfaction program strategy.
• Own executive-level reporting mechanisms for satisfaction updates.
• Lead cross-organizational stakeholder engagement.
• Translate satisfaction data into narratives for senior leaders.
• Drive quarterly satisfaction insights and recommendations.

Skills

Program management

Data analysis

Stakeholder engagement

Cross-functional teamwork

Communication with executives

Education

Master’s degree or MBA

Tools

Excel

General AI tools

Job description

Amazon is seeking a Senior Program Manager to lead the Selling Partner Satisfaction strategy in Seattle. This role requires defining program direction and enhancing the seller experience through data-driven decision-making and stakeholder influence. The successful candidate will manage executive-level reporting, coordinate with cross-functional teams, and leverage satisfaction data to inform strategic improvements. The position offers an annual salary range of $115,600 to $160,000 along with comprehensive benefits including health insurance and 401(k) matching.