Senior Program Manager, SAFe

Blackbaud; United States; Remote; USD 102,000 - 133,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Remote-flexible workforce

Wellness Programs

401(k) program with employer match

Flexible paid time off

Generous Parental Leave

Donations for Doers

Pet insurance, legal and identity保护

Job summary

Blackbaud is seeking a Senior Program Manager to lead complex, cross-functional initiatives, partnering with business and technology leaders to align priorities and deliver measurable business value.

You’ll facilitate planning, executive reviews, and decision forums, advancing SAFe practices, and evolving to scalable delivery. You’ll also strengthen Operational Value Streams and help teams overcome impediments while guiding organizational change.

Qualifications

• 5+ years of experience in program, project, or portfolio management.
• Experience in Agile and SAFe environments with multiple teams, stakeholders, and dependencies.
• Understanding of Operational Value Streams, flow-based delivery, and scaled ways of working.
• Experience leading or supporting organizational transformation or delivery-model evolution.
• Strong facilitation skills for planning sessions and decision forums.
• Excellent stakeholder management and influencing skills with business and senior leaders.
• Experience with SAFe artifacts (ARTs, PI Planning, Inspect & Adapt) is a plus.

Responsibilities

• Lead complex, cross-functional programs from planning through execution, aligning priorities and delivering business value.
• Coordinate work across teams with business and technology leaders, managing risks, dependencies, decisions, and priorities.
• Facilitate planning sessions, leadership discussions, executive reviews, and decision forums for timely execution.
• Create visibility into program progress, outcomes, risks, and dependencies for leadership attention.
• Help teams adopt and mature SAFe practices and evolve toward scalable delivery models.
• Strengthen Operational Value Streams to improve flow and visibility across the organization.
• Identify systemic delivery challenges and work with leadership to address impediments and improve effectiveness.

Skills

Program management

Agile

SAFe

Stakeholder management

Facilitation

Job description

About the role

About the role As a Senior Program Manager, you'll lead complex, cross-functional initiatives that help our teams deliver meaningful business outcomes more effectively. You'll partner with business and technology leaders to create alignment around priorities, improve how work flows across teams, and bring greater visibility to progress, risks, dependencies, and results. This role is a great fit for an experienced program leader who can operate across strategy and execution. You'll help teams strengthen Agile and SAFe practices, advance Operational Value Stream thinking, and evolve toward scalable ways of working. Along the way, you'll facilitate important conversations, navigate organizational complexity, and help leaders and teams turn strategy into action.

What you'll do

• Lead complex, cross-functional programs from planning through execution, keeping teams aligned around priorities, outcomes, and business value.
• Partner with business and technology leaders to coordinate work across teams and manage key risks, dependencies, decisions, and priorities.
• Facilitate planning sessions, leadership discussions, executive reviews, and other forums that enable timely decisions and effective execution.
• Create clear visibility into program progress, outcomes, risks, dependencies, and areas requiring leadership attention.
• Help teams adopt and mature SAFe practices while evolving from traditional Agile approaches to scalable delivery models.
• Partner with leaders to establish and strengthen Operational Value Streams, improving flow, coordination, and visibility across the organization.
• Identify systemic challenges that impact delivery and work across teams and leadership to address impediments and improve effectiveness.
• Support organizational change by helping teams adopt sustainable ways of working, governance practices, and delivery rhythms.

What we'll want you to have

• 5+ years of experience in program, project, or portfolio management, including responsibility for complex, cross-functional initiatives.
• Experience working in Agile and SAFe environments involving multiple teams, stakeholders, and dependencies.
• Understanding of Operational Value Streams, flow-based delivery principles, and scaled ways of working.
• Experience leading or supporting organizational transformation, change management, or delivery-model evolution.
• Strong facilitation skills with the ability to guide planning sessions, decision-making forums, and conversations involving diverse stakeholders.
• Excellent stakeholder management, communication, and influencing skills, including the ability to partner effectively with business, technology, and senior leaders.
• Experience with Agile Release Trains (ARTs), PI Planning, Inspect & Adapt, or other SAFe practices and events is a plus.
• SAFe certification such as SSM, SASM, SA, or SP, or experience working within an Enterprise PMO or portfolio management environment, is a plus.

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Blackbaud powers social impact through purpose-driven technology and responsible AI.

Guided by our Intelligence for Good® vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include

• Medical, dental, and vision insurance
• Remote-flexible workforce
• Wellness Programs
• 401(k) program with employer match
• Flexible paid time off
• Generous Parental Leave
• Donations for Doers
• Pet insurance, legal and identity protection
• Tuition reimbursement program

Blackbaud (NASDAQ: BLKB) is the world's leading cloud software company powering social good serving the entire social good community - nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents - Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.