Senior Program Manager, RX Delivery Experience

Chewy; Bellevue (WA); Hybrid; USD 118,500 - 189,500; Full time

Benefits offered by this job

401k

Equity grant

Medical/Rx, vision, dental, life insurance

Unlimited PTO

Employee assistance program

Job summary

Chewy is seeking a Senior Program Manager to oversee the RX-segmented supply chain for Delivery Experience (DEX). The role is aimed at enhancing the customer experience regarding RX deliveries, focusing on communication and operational excellence.

The ideal candidate will have extensive program management experience, analytical skills, and the ability to work within cross-functional teams. Chewy offers a competitive salary in the range of $118,500 - $189,500, alongside comprehensive benefits including unlimited PTO, various insurance options, and a supportive work environment.

Qualifications

• 5+ years of experience in program management, operations, or supply chain roles.
• Strong analytical skills to identify trends and opportunities.
• Demonstrated ability to influence stakeholders.

Responsibilities

• Own the end-to-end RX delivery experience roadmap.
• Design, launch, and scale RX-specific customer experience.
• Use data to identify customer pain points and improve the experience.

Skills

Program management

Operations

Supply chain

Customer experience

Analytical skills

Communication skills

Education

Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or a related field

Job description

Chewy is seeking a Senior Program Manager to oversee the RX-segmented supply chain for Delivery Experience (DEX). The role is aimed at enhancing the customer experience regarding RX deliveries, focusing on communication and operational excellence.

The ideal candidate will have extensive program management experience, analytical skills, and the ability to work within cross-functional teams. Chewy offers a competitive salary in the range of $118,500 - $189,500, alongside comprehensive benefits including unlimited PTO, various insurance options, and a supportive work environment.