Senior Program Manager, Operations & Analytics

Amazon; Dallas (TX); Presencial; USD 127.000 - 172.000; Jornada completa

Descripción de la vacante

Amazon Web Services, Inc. is seeking a Manager III, Program Mgmt in Dallas to lead multiple programs, design and enforce processes, and drive cross-functional execution end-to-end. You will manage priorities, articulate risks, and deliver operational improvements across teams.

The role focuses on building and governing KPI reporting, optimizing performance metrics, and ensuring delivery milestones are met in a fast-paced, customer-centric environment.

Formación

• Master's degree or foreign equivalent in Analytics, Engineering, Business, or a related field.
• Bachelor's degree with seven years progressive post-baccalaureate experience as equivalent to the Master's.
• At least one year of experience in SQL, demand/supply planning, or related areas.

Responsabilidades

• Identify and execute processes, policies, goals, and solutions to optimize customer experience for AWS solutions.
• Drive development, manage priorities, and communicate risks to stakeholders.
• Develop system requirements to streamline tools and enhance productivity.
• Maintain metrics, reports, and KPI dashboards to monitor program performance and inform decisions.

Conocimientos

SQL

Demand/Supply Planning

Supply Chain Planning

Operational Planning

Production Metrics

Educación

Master's degree

Bachelor's degree with 7 years experience

Descripción del empleo

Amazon Web Services, Inc. is seeking a Manager III, Program Mgmt in Dallas to lead multiple programs, design and enforce processes, and drive cross-functional execution end-to-end. You will manage priorities, articulate risks, and deliver operational improvements across teams.

The role focuses on building and governing KPI reporting, optimizing performance metrics, and ensuring delivery milestones are met in a fast-paced, customer-centric environment.