Senior Program Manager (New England area)

Michaels Energy; Boston (MA); Remote; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Professional development

Job summary

Michaels Energy is seeking a Senior Program Manager to lead a portfolio of utility energy efficiency programs in New England. The role offers autonomy to shape strategy, manage financials, and build strong client relationships.

You will guide cross-functional delivery teams, drive growth, and translate opportunities into scalable programs while working remotely within New England with travel.

Qualifications

• At least five years of relevant experience leading complex programs, portfolios, or business operations, ideally within utility energy efficiency, energy services, electrification, or a related industry.
• Demonstrated financial acumen and accountability for budgets, forecasting, and data-driven decisions.
• Experience leading cross-functional teams, aligning resources, delivering results through collaboration.
• Track record of building strong client or stakeholder relationships and communicating with senior decision-makers.
• Strong analytical, organizational, and problem-solving capabilities with a focus on operational excellence.
• Bachelor's degree or equivalent combination of education and relevant professional experience.

Responsibilities

• Own portfolio financial and operational performance including revenue, profitability, budgets, forecasts, and commitments.
• Develop program strategies, budgets, and scopes aligned with client goals, staffing resources, delivery targets, and financial performance.
• Identify risks, improve program economics, and pursue opportunities for portfolio growth and contract renewal.
• Serve as primary client relationship manager, building trusted partnerships and proactively addressing client priorities, challenges, and growth opportunities.
• Lead strategic conversations with utility clients about program performance, improvements, and future opportunities.
• Lead multidisciplinary teams across engineering, outreach, marketing, and program operations, aligning resources, expectations, and accountabilities.
• Strengthen delivery processes and operating practices to ensure effective, efficient, high-quality program implementation.
• Collaborate with internal teams and senior leadership to solve problems, improve performance, and achieve program and business goals.
• Contribute to a culture of accountability, partnership, continuous learning, and strong execution.
• Identify and advance improvements to program economics, operational effectiveness, and the client and customer experience.
• Communicate effectively with clients, delivery professionals, and senior leadership, translating complex program and financial information into actionable insights.

Skills

Program leadership

Financial acumen

Cross-functional leadership

Stakeholder relationships

Analytical thinking

Executive communication

Education

Bachelor's degree or equivalent

Job description

Who is Michaels Energy?

Michaels Energy is a veteran-owned energy consulting firm helping businesses minimize waste and maximize value through energy efficiency, engineering, and decarbonization solutions.

We partner with utilities, businesses, and other organizations to design and deliver programs that reduce energy consumption, improve building and process performance, and create lasting value for our clients and the customers they serve. Our work combines technical expertise, business insight, and practical implementation.

At Michaels Energy, our passion is developing long-term client relationships with energy users, utilities, consultants, and partners.This passion, combined with our core values of proactive and responsive service, intuitive analysis, collaborative partnerships, and fanatical execution, forms the foundation of our corporate culture.

What is the role?

Michaels Energy is seeking an accomplished Senior Program Manager to lead and grow a portfolio of utility energy efficiency programs in New England. This role offers significant autonomy to shape program strategy, own financial and operational performance, build strong utility client relationships, and lead cross-functional delivery teams.

Building on our successful commercial and industrial energy efficiency program implementation, you'll help expand our regional portfolio, translating emerging opportunities into financially sound, scalable programs. We're looking for a business-minded leader with strong financial acumen, operational discipline, and the ability to build productive partnerships with clients, colleagues, and senior leadership.

Where can you work?

Remote within New England, with regional travel for client meetings and team collaboration. Up to approximately 15% travel.

What You’ll Lead

Portfolio Strategy and Business Performance

• Own portfolio financial and operational performance, including revenue, profitability, budgets, forecasts, and contractual commitments.
• Develop program strategies, budgets, and scopes of work that align client goals, staffing resources, delivery targets, and financial performance.
• Identify risks, improve program economics, and pursue opportunities for portfolio growth and contract renewal.

Client Relationships and Strategic Partnerships

• Serve as the primary client relationship manager, building trusted partnerships and proactively addressing client priorities, challenges, and growth opportunities.
• Lead strategic conversations with utility clients about program performance, improvements, and future opportunities..

Cross-Functional Leadership and Execution

• Lead multidisciplinary teams across engineering, outreach, marketing, and program operations, aligning resources, expectations, and accountabilities.
• Strengthen delivery processes and operating practices to ensure effective, efficient, high-quality program implementation.
• Collaborate with internal teams and senior leadership to solve problems, improve performance, and achieve program and business goals.

Organizational Leadership and Continuous Improvement

• Contribute to a culture of accountability, partnership, continuous learning, and strong execution.
• Identify and advance improvements to program economics, operational effectiveness, and the client and customer experience.
• Communicate effectively with clients, delivery professionals, and senior leadership, translating complex program and financial information into actionable insights.

What Success Looks Like

After 3 months, you will have:

• Established productive working relationships with key clients, cross-functional team members, and company leadership.
• Developed a strong understanding of your portfolio's contracts, financial performance, delivery commitments, and growth opportunities.
• Assessed the strengths, risks, and improvement opportunities within your portfolio and developed a practical plan for near-term priorities.

After 6 months, you will have:

• Established a reliable operating rhythm for managing portfolio performance, financial forecasts, client relationships, and team accountability.
• Demonstrated sound financial stewardship and progress against contracted program goals.
• Implemented meaningful improvements to portfolio operations, delivery effectiveness, or financial performance.
• Advanced a clear strategy for sustaining and growing the portfolio in partnership with clients and company leadership.

What are we looking for?

We're looking for an experienced leader who combines business acumen, operational discipline, and the ability to get results through people and partnerships.

Required qualifications

• At least five years of relevant experience leading complex programs, portfolios, or business operations, ideally within utility energy efficiency, energy services, electrification, or a related industry.
• Demonstrated financial acumen and accountability for business results, including developing and managing budgets, forecasting financial performance, and making decisions informed by financial and operational data.
• Experience leading cross-functional teams, aligning resources, and delivering results through collaboration and influence.
• A track record of building strong client or stakeholder relationships and communicating effectively with senior-level decision-makers.
• Strong analytical, organizational, and problem-solving capabilities, with a commitment to operational excellence and continuous improvement.
• Bachelor's degree or equivalent combination of education and relevant professional experience.

Especially valuable experience

• Leadership of utility-sponsored energy efficiency or decarbonization programs, particularly commercial and industrial initiatives.
• Developing contract scopes, program budgets, and financial models that balance client commitments with business performance.
• Identifying and developing opportunities for contract expansion, renewal, or new business.
• Familiarity with the utility, regulatory, and market environment in the relevant region.

Compensation and Benefits

The anticipated base salary range for this position varies by geographic location and relevant qualifications. Compensation is determined based on experience, skills, work location, and internal equity.

Base Salary: $135,000 - $150,000

Perks & Benefits

• Competitive compensation package
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Flexible, collaborative culture where your contributions directly influence company success

Why work for Michaels Energy?

• We Never Stop Learning
• Flexible Work Hours
• Collaborative
• Career Development
• Beer Fridays
• Fresh Fruit Daily
• Wellness Rewards
• Fun Company Outings

Equal Employment Opportunity

Michaels Energy is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other legally protected characteristics.

We are committed to providing an inclusive environment where employees with different backgrounds, experiences, and perspectives can contribute and succeed. Reasonable accommodations are available to qualified applicants and employees in accordance with applicable law.