Senior Program Manager: Lifecycle & Delivery

Automatic Data Processing, Inc.; Bensalem Township (Bucks County); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Disability from

PTO accrual begins upon hire

100% employee-owned plus 401k with公司匹配

Job summary

Automatic Data Processing, Inc. is seeking a Program Manager to lead strategic customer relationships and end‑to‑end programs from order intake through execution, delivery, aftermarket support, and closeout.

The role emphasizes operational execution, lifecycle ownership, and cross‑functional alignment across engineering, manufacturing, supply chain, QA, and service teams to deliver predictable outcomes and sustained value. Reports to Manufacturing Director.

Qualifications

• Bachelor’s degree or equivalent work experience.
• At least 5 years of relevant work experience, including project management.
• Proven ability to manage multiple complex projects simultaneously.
• Strong leadership and decision‑making skills.
• Must be able to interpret instructions and synthesize input from multiple departments.
• Must be a team player with strong cross‑functional collaboration skills.
• Ability to read and understand hydraulic, electrical, and mechanical blueprints is a plus.
• Working knowledge of Monday.com, Microsoft Word, Excel, Internet Explorer, and Outlook.
• Strong financial acumen and budget management experience preferred.
• Precise detail orientation with ability to maintain high‑level strategic perspective.
• Strong communication, organization, and time management skills.

Responsibilities

• Oversee and manage multiple related engineering projects as a coordinated program to ensure alignment with organizational objectives.
• Maintain intimate familiarity with overarching contract scope across all projects within the program; pursue clarification from Sales and/or customers when needed.
• Identify scope creep across projects as they occur and coordinate change orders in conjunction with the Sales group and project management group prior to execution of modified scope.
• Monitor and control overall program budget, financial performance, and resource allocation across projects.
• Establish program governance, standards, and reporting structures to ensure consistency across all projects.
• Serve as the primary escalation point for Project Managers regarding scope, schedule, budget, and resource conflicts.
• Stand as the program’s executive‑level point of contact between the customer and Airline Hydraulics when required; Manage high‑level customer relationships and expectations.
• Facilitate communication between internal groups including Sales, Engineering, Purchasing, Manufacturing, Order Processing (OPG), Quality Assurance (QA), and outside contractors to ensure program alignment.
• Coordinate program‑level meetings with stakeholders as required; Ensure documentation and communication of key decisions and action items.
• Ensure all costs are appropriately costed to projects.
• Oversee development and integration of individual project timelines into a master program schedule using industry‑standard tools (e.g. Gantt Charts).
• Monitor program progress against established baselines; Identify risks, interdependencies, and schedule conflicts before adverse impact occurs.
• Track high‑level deliverables, documentation submittals, and long‑lead purchased items across projects; Ensure cross‑project coordination.
• Regularly report consolidated program status to internal leadership and external stakeholders as required; Hold Project Managers accountable for maintaining schedules and budgets.
• Escalate significant financial, contractual, warranty, or resource issues to executive leadership for approval as required.
• Coordinate with Engineering and QA groups to ensure deliverables across all projects meet customer specifications and program objectives.
• Identify opportunities for process improvement and standardization within the Project Management function.
• Identify and execute customer relationship maintenance and building activities.

Skills

Project management

Leadership

Cross-functional collaboration

Budget management

Reading blueprints

MS Office

Communication

Education

Bachelor's degree

Tools

Monday.com

Microsoft Word

Excel

Outlook

Job description

Automatic Data Processing, Inc. is seeking a Program Manager to lead strategic customer relationships and end‑to‑end programs from order intake through execution, delivery, aftermarket support, and closeout.

The role emphasizes operational execution, lifecycle ownership, and cross‑functional alignment across engineering, manufacturing, supply chain, QA, and service teams to deliver predictable outcomes and sustained value. Reports to Manufacturing Director.